E-commerce brand advocate analyst - 12 month contract

The Home Depot Canada; Massilly; Hybride; CAD 50 000 - 90 000; Plein temps

Résumé du poste

An established industry player is seeking a Brand Advocate Analyst to enhance vendor partnerships through data-driven strategies. This role involves managing relationships with key suppliers, utilizing analytical skills to provide actionable insights, and coordinating projects across teams. The ideal candidate will possess strong communication abilities, a knack for storytelling, and a solid understanding of eCommerce metrics. Join a dynamic team that values innovation and collaboration, where your contributions will directly impact the success of vendor partnerships and enhance the overall eCommerce experience. This is a fantastic opportunity for someone looking to make a significant impact in a hybrid work environment.

Qualifications

• 3-5 years related experience required.
• University/College degree in a related area or equivalent experience.

Responsabilités

• Manage vendor relationships and drive strategic decisions.
• Leverage data analytics to create dashboards and reports.

Connaissances

Effective Communication

Data Analytics

Project Management

Presentation Skills

Storytelling

Formation

University/College degree

Outils

Excel

PowerPoint

Tableau

Adobe Analytics

Looker

Description du poste

With a career at The Home Depot, you can be yourself and also be part of something bigger.

Position Overview:
The Brand Advocate Program allows Home Depot’s largest supplier partners to invest in having an assigned Analyst who works with that vendor to optimize their eCommerce and interconnected experience with Home Depot Canada.

As a Brand Advocate (BA) Analyst, you will work with a number of vendor partners and numerous internal cross-functional teams to develop and implement a data-driven content strategy. The BA Analyst role has 3 key elements:

Key Responsibilities:

1. Account Manager:
   As the dedicated point of contact for your assigned vendors, you will be responsible for building strong relationships and driving strategic decisions. You will work with your vendor(s) and internal teams to prioritize ecommerce projects including new product onboarding, content enrichment, deep-dive analysis, and others.


2. Analyst:
   You will leverage your eCommerce expertise and aptitude for data analytics to create dashboards and run reports to help your vendor(s) to make strategic data-driven decisions about their business. The key here is using the data to tell a clear and concise story to the vendor and to provide actionable insights.


3. Account Coordinator:
   As part of account management, you will create tickets, follow up on project status with internal teams, and occasionally help to populate forms for back-end data quality.

Competencies:

1. Action Oriented
2. Drives Results
3. Communicates Effectively
4. Plans and Aligns
5. Collaborates

Skills:

1. Clear, Concise and Persuasive Communication
   Strong professional written and verbal communication skills including the ability to communicate effectively via charts and graphs.
2. Confident presenting to larger groups (20+ attendees) including senior-level executives.
3. Engaging storyteller with the ability to navigate difficult conversations.

Aptitude for Data Analytics & eCommerce Expertise:

1. Familiarity with key eCommerce metrics and best practices.
2. Intermediate to advanced Excel and PowerPoint skills.
3. Experience with Tableau, Adobe Analytics, Looker, and similar analytics tools is an asset.

Organization and Project Management Skills:

1. Effectively prioritize projects with a high volume of competing requests.
2. Ability to work independently in ambiguous situations without a clear roadmap.

Direct Manager/Direct Reports:

Reports to Brand Advocate Supervisor

Travel Requirements:

1. Travel to Toronto Store Support (SSC) location multiple times per month
2. Occasional visits to the GTA Home Depot stores

Physical Requirements:

1. Extended sitting
2. Repetitive tasks

Hybrid Work:

Remote
Travel to SSC and store locations when required

Working Conditions:

Office, Store

Minimum Education:

University/College degree in a related area of study, or equivalent experience

Minimum Years of Work Experience:

3-5 years related experience required

Minimum Leadership Experience:

Not required

Certifications:

None

Other Requirements/Assets:

Experience with Looker, Tableau, Adobe Analytics an asset
Advanced capability in MS PowerPoint, Excel, Word, Outlook an asset