English speaker - customer service

JR France; Dunkerque; Sur place; EUR 25 000 - 35 000; Temps partiel

Résumé du poste

A tech-driven roadside assistance insurance start-up is seeking a motivated customer service professional to optimize processes and set new industry standards. The role involves overseeing digital support and requires strong communication skills in French and English.

Qualifications

• Experience in operations and/or customer service is a plus.

Responsabilités

• Oversee the digital support process.
• Communicate effectively in French (C1/C2 level).
• Maintain good knowledge of English.

Connaissances

Customer Service

Communication

French

English

Description du poste

Social network you want to login/join with:

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Client:

hlpy

Location:

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

173520170566811648327668

Job Views:

1

Posted:

15.05.2025

Expiry Date:

29.06.2025

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Job Description:

hlpy, born in 2020, is a tech-driven roadside assistance insurance start-up founded by visionaries who saw a gap in the market and redefined the industry with a cutting-edge digital solution. This marks another milestone in our journey to becoming the go-to solution for modern roadside assistance across Europe—and beyond. We operate on a B2B2C model, partnering with key players in the automotive industry—insurance companies, car manufacturers, rental agencies, and mobility providers. Through our advanced digital platform, their customers can instantly request roadside assistance and replacement solutions in real-time, transforming the way help is delivered on the road. We are seeking a highly motivated customer service professional to join our dynamic team, optimize our processes, and help us set new industry standards for excellence.

Responsibilities include:

1. Oversee the digital support process, intervening where necessary.
2. Communicate effectively in French (C1/C2 level).
3. Maintain good knowledge of English.
4. Previous experience in operations and/or customer service is a plus.

Additional information:

• Part-time role of 30 hours per week.
• Shift-based position, requiring occasional night and weekend shifts.
• Please send your CV in English.