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PLG is seeking a dedicated Pharmacovigilance Specialist - Case Processing to join our hub. The role involves overseeing and collaborating closely with our PV team to ensure compliance with regulatory standards and the accuracy of safety data.
Responsibilities
- Serve as the key trainer for junior team members to enhance quality and expand knowledge in PV case processing.
- Review cases and identify areas for improvement.
- Provide expertise and act as SME for the team, ensuring understanding of tasks by the case management team.
- Manage larger client projects and act as the single point of contact for clients.
- Monitor client KPIs.
- Support in resolving NC/CAPA, identify RCA, and implement improvements.
- Perform Quality Control/Medical Review and support the team to ensure regulatory compliance.
- Participate in audits and inspections as required.
- Ensure understanding of client needs and meet or exceed expectations.
- Organize team meetings as requested.
Education and Experience
- Pharmacy graduate.
- Minimum 5-10 years of experience working with service providers.
- Previous experience in data entry, management, or pharmacovigilance (preferably 5+ years).
Technical Skills
- Proficiency in Microsoft Office and familiarity with PV databases (e.g., Argus, ArisG).
Knowledge
- Understanding of GVP and regulatory standards related to pharmacovigilance.
Skills
- Sense of priorities, team management, organization skills, team spirit, methodical approach, communication skills, decision-making ability, rigour, adaptability.
- Proficiency in Microsoft Office.
- Fluent in both English and French (oral and written).