English speaker - customer service

JR France; Rennes; Sur place; EUR 20 000 - 30 000; Temps partiel

Résumé du poste

A tech-driven roadside assistance insurance start-up based in Europe is seeking a motivated customer service professional. The role involves optimizing processes and overseeing digital support, requiring proficiency in French and good knowledge of English.

Qualifications

• Previous experience in operations and/or customer service is a plus.

Responsabilités

• Overseeing the digital support process.
• Intervening when necessary.

Connaissances

Customer Service

Proficiency in French

Knowledge of English

Description du poste

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Client:

hlpy

Location:

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

17352017056681164832768

Job Views:

1

Posted:

15.05.2025

Expiry Date:

29.06.2025

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Job Description:

hlpy, born in 2020, is a tech-driven roadside assistance insurance start-up founded by visionaries who saw a gap in the market and redefined the industry with a cutting-edge digital solution. This marks another milestone in our journey to becoming the go-to solution for modern roadside assistance across Europe—and beyond. We operate on a B2B2C model, partnering with key players in the automotive industry—insurance companies, car manufacturers, rental agencies, and mobility providers. Through our advanced digital platform, their customers can request roadside assistance and replacement solutions instantly and in real-time, transforming roadside help delivery. We are seeking a highly motivated customer service professional to join our dynamic team, optimize our processes, and set new industry standards for excellence. Responsibilities include overseeing the digital support process and intervening when necessary. Requirements include proficiency in French (C1/C2 level) and good knowledge of English. Previous experience in operations and/or customer service is a plus. This is a part-time role of 30 hours, shift-based, with occasional night and weekend shifts. Please send your CV in English.