French Customer Support Specialist - Fully Remote Greece

TN France; Lyon; À distance; EUR 40 000 - 60 000; Plein temps

Résumé du poste

A leading recruitment company is seeking a Remote French Customer Support Specialist to join their international team. This role involves providing exceptional customer service, troubleshooting technical issues, and assisting customers with product inquiries. The position offers competitive salary, relocation support, and opportunities for professional growth in a dynamic environment.

Prestations

Relocation support

Health benefits

Free online Greek language courses

State-of-the-art premises

Qualifications

• Fluent in French and English.
• Experience in customer support or technical support roles preferred.
• Ability to handle unexpected changes professionally.

Responsabilités

• Handle incoming phone calls, messages, and emails from customers.
• Provide information and assistance on products.
• Troubleshoot technical issues and offer solutions.

Connaissances

Communication

Technical troubleshooting

Problem-solving

Attention to detail

Description du poste

French Customer Support Specialist - Fully Remote Greece, Lyon

Client:

Dila Recruitment

Location:

Lyon, France

Job Category:

Other

EU work permit required:

Yes

Job Reference:

a5aa7f8b0be0

Job Views:

3

Posted:

22.05.2025

Expiry Date:

06.07.2025

Job Description:

Ready for a career move that feels right? At Dila Recruitment, you're more than just a resume. We offer a deeply personal recruitment experience, taking the time to understand your individual aspirations. Our team of recruiters works internationally, providing access to a wide range of global opportunities and insights into different markets.

Location:

Remote – Based in Greece

Employment Type:

Full-time

Work Model:

Fully Remote

Advance Your Career: Remote French Speaking Customer Support Specialist Jobs in Greece

Are you fluent in French and passionate about delivering excellent customer service? Join our international team as a Remote French Customer Support Specialist and enjoy the flexibility of working from anywhere within Greece. We seek motivated communicators who thrive in dynamic environments, dedicate themselves to customer satisfaction, and aim to build a rewarding career in remote customer support.

What You Will Be Doing:

• Handling incoming phone calls, messages, and emails from customers.
• Providing information and assistance on products, including vacuum cleaners, air purifiers, hair care tools, and more.
• Troubleshooting technical issues and offering solutions to customer inquiries.
• Processing warranty claims, repairs, and replacements.
• Offering product recommendations based on customer needs and preferences.
• Maintaining high customer satisfaction through professional and courteous communication.

Job Requirements:

• Excellent writing and verbal communication skills in French and English.
• Strong attention to detail.
• Good technical troubleshooting and problem-solving skills.
• Ability to handle unexpected changes and customer concerns professionally.
• Experience in customer support or technical support roles is preferred.

What We Offer:

• Relocation support: Flights, accommodation & housing assistance—all at no cost to you.
• Competitive monthly salary + 2 extra salaries per year.
• Health benefits and numerous discounts.
• Full training by certified instructors on products and customer service techniques.
• Opportunities for professional growth and development.
• Participation in events, community involvement, and social responsibility initiatives.
• Free online Greek language courses.
• State-of-the-art premises with a great working environment and relaxing break areas.
• Work for a Great Place to Work-Certified Company that values diversity and inclusion.

How to Apply – Begin Your Remote French Customer Support Career in Greece

If you are fluent in French and English, passionate about providing exceptional customer support, and ready to work remotely in Greece, we want to hear from you! Submit your CV today and join our vibrant, empowered remote team dedicated to delivering memorable customer experiences worldwide. We value authenticity, teamwork, and your unique potential—take your next career step with us!

Please note: If you are not a passport holder of the country where the vacancy is located, you might need a work permit. Check our Blog for more details.

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