Customer Service English+ French

JR France; Nantes; À distance; EUR 20 000 - 30 000; Temps partiel

Résumé du poste

A dynamic tech-driven roadside assistance insurance start-up is seeking a motivated customer service professional. Responsibilities include managing digital support and ensuring customer satisfaction. The role requires proficiency in French and some English knowledge.

Qualifications

• Previous experience in operations and/or customer service is a plus.

Responsabilités

• Overseeing the digital support process.
• Intervening where necessary.

Connaissances

C1/C2 proficiency in French

Good knowledge of English

Description du poste

Client:

hlpy

Location:

Online

Job Category:

Other

Online job hunting tools

EU work permit required:

Yes

Job Reference:

193762500468224819232763

Job Views:

1

Posted:

15.05.2025

Expiry Date:

29.06.2025

Job Description:

hlpy, born in 2020, is a tech-driven roadside assistance insurance start-up founded by visionaries who saw a gap in the market and redefined the industry with a cutting-edge digital solution. This marks another milestone in our journey to becoming the go-to solution for modern roadside assistance across Europe—and beyond.

We operate on a B2B2C model, partnering with key players in the automotive industry—insurance companies, car manufacturers, rental agencies, and mobility providers. Through our advanced digital platform, their customers can instantly request roadside assistance and replacement solutions in real-time, transforming the way help is delivered on the road.

We are seeking a highly motivated customer service professional to join our dynamic team. Your responsibilities will include overseeing the digital support process and intervening where necessary.

Requirements:

• C1/C2 proficiency in French
• Good knowledge of English
• Previous experience in operations and/or customer service is a plus

Additional information:

• Part-time role of 30 hours per week
• Shift-based position, requiring occasional night and weekend shifts
• Please send your CV in English

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