Application Technician

Novartis France is an internationally renowned pharmaceutical company, specializing in the research, development, and marketing of innovative medicines. As part of our growing activity, we are looking for a Payroll Services Senior Expert on a permanent basis.

The purpose of the role is to support the development of P&O processes, principles, and guidelines for a small client group, as well as coordinate data analysis and evaluation, in support of the implementation and/or maintenance of processes/services/continuous improvement in scope.

Job Description

1. Ensure the operational conversion of the P&O Services and P&O strategic goals within a dedicated client group.
2. Coordinate and support processes and standards for all P&O Services aspects (e.g. services, processes, continuous improvement) in close cooperation with the respective Practice Networks and IT as required.
3. Manage the delivery of services and processes to customers/users and conduct assessments of processes to identify areas of improvement and define solutions that deliver business value.
4. Contract and set expectations with Unit P&O/others as relevant on what services P&O Services will provide and ensure that roles and responsibilities for processes end-to-end are clearly defined and understood.
5. Support periodic cost and efficiency analyses to support productivity objectives.
6. Deliver and present key data to supervisor and provide advice and support in data analysis and evaluation.
7. Provide support for coaching the organization on P&O processes related to P&O Services, e.g. global standards, efficiency, ESS/MSS.
8. Support/participate in budget planning discussions, SLA process.
9. Supervise the performance of the operations.
10. Participate in, or lead P&O Services Projects at country or BU level.
11. Reporting of technical complaints/adverse events/special case scenarios related to Novartis products within 24 hours of receipt.
12. Distribution of marketing samples (where applicable).

Minimum Requirements :

1. University degree or similar education.
2. France Payroll relevant diploma/certificate.
3. Fluent English/French knowledge in writing and speaking.
4. Several years of relevant experience (coordinate payroll and process management).
5. In-depth HR/SAP system expertise.

Benefits and rewards :

Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: Benefits & Rewards

Commitment to Diversity & Inclusion :

We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

Accessibility and accommodation :

Novartis is committed to working with and providing reasonable accommodation to all individuals. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in any order to receive more detailed information about essential functions of a position, please send an e-mail to [emailprotected] and let us know the nature of your request and your contact information. Please include the job requisition number in your message.

Skills Desired :

Curiosity, Data Privacy, Employee Experience, Employee Onboarding, HRIS (Human Resource Management System), HR Operations (HR Ops), HR Service Delivery, Human Resource Management System, Human Resources (HR), Human Resources Management, Identity And Access Management (IAM), Payroll, SDM.