Site Manager F/H - CDI

JR France; Issy-les-Moulineaux; À distance; EUR 45 000 - 60 000; Plein temps

Résumé du poste

A leading company in the auto destruction industry is seeking a Product Coordinator OPS to enhance their Product team. This role involves collaborating with various teams to improve product management and incident resolution processes. The ideal candidate will have significant experience in incident management and be fluent in English. The position offers a permanent contract with remote work options and various benefits.

Prestations

Meal Vouchers

Telework Expenses

Public Transport Subsidies

Holiday Bonus

Cooptation Bonus

Full Health Coverage

Qualifications

• Minimum 5 years of experience in incident management, product coordination, or project management.
• Comfortable working with multidisciplinary teams in an agile environment.

Responsabilités

• Collaborate with Product Managers, support teams, and developers.
• Perform post-incident analysis to measure success.
• Identify product evolution opportunities to reduce incident volume.

Connaissances

Incident Management

Product Coordination

Project Management

Agile

English

Description du poste

Job Opportunity: Product Coordinator OPS

Located in Issy-les-Moulineaux, France, we support the auto destruction industry in its digital transformation, making access to used auto parts more accessible for everyone. Currently, over 600 authorized VHU centers use our Opisto software daily, broadcasting more than 7 million reusable parts in real-time on our websites.

As a growing company focused on the future, 67 team members design, develop, and sell innovative solutions to meet the needs of VHU centers and promote the use of reused parts. We are seeking a Product Coordinator OPS (also known as Incident Manager) to strengthen our Product team.

Responsibilities:

• Work under the supervision of the Head of Product, collaborating with Product Managers, support teams, and developers.
• Refine topics with teams to ensure understanding, facilitate resolution, and track progress via indicators (volume, processing time, etc.).
• Present user needs to Product Managers and suggest optimization paths.
• Encourage a continuous improvement dynamic.
• Identify product evolution opportunities to reduce incident volume or impact.
• Perform post-incident analysis to measure success (user research, data).

Requirements:

• Minimum 5 years of experience in incident management, product coordination, or project management.
• Comfortable working with multidisciplinary teams in an agile environment (e.g., SCRUM).
• Rigorous, organized, autonomous, and proactive.
• Fluent in English.

Bonus: previous experience in automotive and/or e-commerce sectors.

Team and Values:

The product team includes 1 Senior Product Manager, 3 Product Managers, 2 Product Designers, and a Head of Product, sharing values like Ownership and full commitment to projects.

Contract and Benefits:

• Permanent contract (CDI), managerial status.
• Remote work up to 5 days a week.
• Benefits include meal vouchers, telework expenses, public transport subsidies, holiday bonus, cooptation bonus, and full health coverage.
• Work-life balance: 37.5 hours/week with 16 RTT days per year.

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