IT Support Engineer {FULLY REMOTE}

JR France; Les Ulis; À distance; EUR 40 000 - 60 000; Plein temps

Résumé du poste

A leading company in digital energy solutions is seeking a technical support specialist with a focus on photovoltaic inverters. The role involves guiding product debugging, drafting technical agreements, and engaging in market analysis, requiring strong communication skills and a proactive approach to customer feedback.

Qualifications

• At least three years of experience in digital energy solutions or technical support.
• Proficiency in English and local language; multilingual skills are a plus.
• Ability to work effectively in a cross-cultural environment.

Responsabilités

• Guide debugging of regional products and perform maintenance and upgrades.
• Draft and review technical agreements; provide project technical information.
• Engage in market analysis for photovoltaic inverter products.

Connaissances

Interpersonal skills

Communication skills

Customer feedback management

Proactive problem solving

Description du poste

Social network you want to login/join with:

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Client:

HYXiPOWER

Location:

Job Category:

Other

EU work permit required:

Yes

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Job Reference:

149176864157256908832760

Job Views:

2

Posted:

24.05.2025

Expiry Date:

08.07.2025

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Job Description:

Responsibilities:

1. Guide debugging of regional products, organize technical training, and perform maintenance and upgrades (including inverters, data collectors, and management systems).
2. Work on product technology and solutions such as photovoltaic inverters; draft and review technical agreements; provide project technical information; prepare technical bids.
3. Gather and analyze medium- and long-term customer needs for products; contribute to product planning and development; participate in product development review processes.
4. Engage in market analysis for photovoltaic inverter products; support customers technically and respond to inquiries.
5. Perform other tasks as assigned by superiors.

Requirements:

1. At least three years of experience in digital energy solutions or technical support; product development experience is preferred.
2. Proficiency in English for work purposes; native-level proficiency in the local language; multilingual skills are a plus.
3. Excellent interpersonal and communication skills; proactive in addressing customer feedback and requirements.
4. Ability to work effectively in a cross-cultural environment.