Casino Supervisor

Royal Caribbean Group; Palaiseau; Sur place; EUR 30 000 - 50 000; Plein temps

Résumé du poste

A leading cruise line is seeking a Casino Supervisor to oversee gaming table activities, including Blackjack and Roulette. The ideal candidate will have significant dealer experience, strong supervisory skills, and a commitment to customer service. This role requires the ability to manage an international team while ensuring compliance with gaming regulations.

Qualifications

• Minimum three years dealer experience with table games.
• Ability to supervise an international team positively.
• Satisfactory completion of Gaming Board approved dealer school.

Responsabilités

• Supervise activities at Casino gaming tables.
• Ensure payout accuracy and dealer behavior.
• Manage and develop team of dealers.

Connaissances

Customer service skills

Quick mental arithmetic

Supervisory skills

Knowledge of gaming rules

Cost control

Formation

High school diploma or GED

University degree

Outils

Excel

Word

Description du poste

The provided job description has a clear structure and covers essential qualifications and responsibilities. However, it can be improved for readability and professionalism by adding appropriate HTML tags, organizing the content better, and removing unnecessary details. Here is a refined version:

Supervises the activities of the Casino gaming table such as Blackjack, American Roulette, Caribbean Stud Poker, Dice, and related services by performing the following essential duties.

Hiring Requirements:

1. Minimum of three (3) years dealer experience with Blackjack, American Roulette, Caribbean Stud Poker, Dice, and other related table games. (Shipboard experience preferred)
2. Ability to perform quick mental arithmetic calculations involving monetary units, odds, and percentages.
3. Ability to make sound judgments regarding gaming rules and regulations.
4. Ability to observe and recognize payout accuracy, dealer behavior, and related activities.
5. Satisfactory completion of Gaming Board / Commission approved dealer school.
6. Ability to utilize customer service skills by exercising authority and discretion to satisfy guests in a manner consistent with Celebrity Connections standards.
7. Knowledge of policies and practices involved in human resources functions. Ability to supervise an international team of dealers positively and productively by motivating, developing, and managing employees. Ability to administer disciplinary actions through coaching, counseling, or recommending termination when necessary.
8. Ability to learn the financial aspects of casino operations, including identifying expense reduction opportunities through cost control. Demonstrated aptitude for managing headcount within the area to support business needs.
9. Ability to stand and walk for extended periods.
10. Working knowledge of computers, Internet access, and proficiency in software such as Excel and Word.
11. Completion of high school diploma or GED required; university degree preferred.