E-commerce Key Account Manager

ZIM Integrated Shipping Services Ltd.; Ventes; Sur place; EUR 60 000 - 80 000; Plein temps

Résumé du poste

A global shipping company is seeking an Ecommerce Sales Manager in Auvergne-Rhône-Alpes, France. You will develop sales strategies and maintain customer relationships to achieve target budgets in the shipping and logistics industry. The ideal candidate has over 5 years of sales experience and strong knowledge of E-commerce. Proficiency in Chinese and English is required along with problem-solving skills.

Qualifications

• Over 5 years of sales experience in shipping and logistics.
• Strong stress resistance and problem-solving abilities.
• Good experience in use of relevant IT office applications.

Responsabilités

• Develop Ecommerce sales plan to achieve target budgets.
• Maintain and develop Ecommerce business.
• Manage and develop customer relationships.
• Handle monthly sales related reports.

Connaissances

Sales experience in shipping and logistics

E-commerce knowledge

Problem-solving abilities

Proficiency in Chinese and English

IT office applications

Formation

Bachelor degree

Description du poste

1. Develop Ecommerce sales plan/strategy/activities to achieve target budgets.
2. To maintain and develop Ecommerce business of ZIM with involvement of the local / country sales.
3. Provide ongoing support to key account customers to secure existing business by assuring reliability and increasing customer satisfaction.
4. Manage and develop customer relationships, anticipate proactively customer needs and changes and offer corresponding new solutions.
5. Manages monthly sales related reports, e.g. productivity, sales performance, KPIs, forecast & budget.
6. Work closely with the network and support teams to ensure delivering high quality of service.

Requirements

1. Bachelor degree
2. Over 5 years of sales experience in shipping and logistics industry; full of E-commerce knowledge and related Ecommerce experience, familiar with sales market.
3. Strong stress resistance and problem-solving abilities;
4. Proficient skills in both written and oral Chinese and English
5. Good experience in use of relevant IT office applications

Global Sales teams work to fit creative and efficient solutions for ZIM’s customers, varying from huge companies to small businesses, shipping everything from large vehicles to fresh fruit, based on a deep understanding of their unique needs.

Sales work alongside Customer Service and Business Development to create a holistic customer experience.