Duty Officer

CMA CGM; Marseille; On-site; EUR 45,000 - 65,000; Full time

Job summary

CMA CGM AIR CARGO is seeking a Duty Officer for its Operations Control Center (OCC) in Marseille. You will oversee day-to-day airline operations, ensure flight safety and regulatory compliance, and work with stakeholders to keep schedules tight and disruptions managed.

The ideal candidate has 3+ years in a Shift Manager or Dispatch role and holds an Aeronautical Operations/Dispatcher credential or equivalent. ETOPS exposure is a plus; the role is based in Marseille with a permanent contract.

Qualifications

• Graduate of an Aeronautical Operations/Dispatcher program from an aviation training institution (ENAC, Horizons Academy, ESMA, or equivalent).
• Must have at least 3 years of experience in a Shift Manager or Dispatch position.
• Theoretical airline pilot license, air traffic controller qualification, or meteorologist qualification would be advantageous.

Responsibilities

• Ensure day-to-day operation of CMA CGM AIR CARGO OCC in the most efficient manner to maintain safe flight operations including disruption management.
• Collaborate with internal/external stakeholders daily to ensure schedule integrity and regulatory compliance.
• Test and challenge procedures and configurations of OCC systems; propose alternatives when needed.
• Ensure 24/7 Operations Control and Flight Dispatch; promote a culture focused on safety, performance, and punctuality.

Skills

Dispatcher program

Aviation operations

Teamwork

ETOPS experience

Education

Aeronautical Operations/Dispatcher program

Job description

As part of its development, CMA CGM AIR CARGO offers one opportunity to become a Duty Officer for its Operations Control Center (CCO).

RESPONSIBILITIES :

• Ensure the day-to-day operation of the airline is conducted in the most efficient manner, in order to maintain safe flight operations including disruption management.
• Collaborate with the internal / external stakeholders on a daily basis, to ensure schedule integrity and regulatory compliance.
• Test and challenge the procedures and configurations of the systems deployed at the OCC, propose alternative solutions if necessary.
• Ensure Operations Control and Flight Dispatch 24/7: Advocate for a culture focused on flight safety, economic performance, and punctuality.

Participate in the on-going development of the CMA CGM AIR CARGO airline within the scope of the Operations Control Center:

• Ensure the day-to-day operation of the airline is conducted in the most efficient manner, in order to maintain safe flight operations including disruption management.
• Collaborate with the internal / external stakeholders on a daily basis, to ensure schedule integrity and regulatory compliance.
• Test and challenge the procedures and configurations of the systems deployed at the OCC, propose alternative solutions if necessary.
• Ensure Operations Control and Flight Dispatch 24/7: Advocate for a culture focused on flight safety, economic performance, and punctuality.

Operations Control:

• Manage the execution of the commercial program and ensure flight monitoring.
• Anticipate, manage, and minimize the impact of operational irregularities.
• Coordinate and communicate operationally internally and externally.

PROFILE:

Graduate of an Aeronautical Operations/Dispatcher program from an aviation training institution (ENAC, Horizons Academy, ESMA, or equivalent), holder of a theoretical airline pilot license, air traffic controller qualification, or meteorologist qualification. Must have at least 3 years of experience in a Shift Manager or Dispatch position (ETOPS experience would be a plus).

You have a strong interest in operational activities and teamwork. Enjoying challenges, your analytical mindset, ability to work under time constraints, curiosity, precision, and tenacity will enable you to make the best decisions and contribute to the success of our airline operations.

CONDITIONS:

• Permanent contract based in Marseille.

We offer:

WHY JOIN US ?

• Enjoy all the benefits of a large Group: Sports enthusiast? Make use of our gym to start your day. Food lover? Benefit from a company restaurant with various stands allowing you to travel between two team meetings. Pressed for time? Enjoy a concierge service available directly at your workplace.
• An international working environment, where many nationalities come together.
• Be part of a company that encourages your creativity, initiative, and entrepreneurial spirit.
• And above all, participate in the development of a rapidly growing French airline.

Job description:

As part of its development, CMA CGM AIR CARGO offers one opportunity to become a Duty Officer for its Operations Control Center (CCO).

RESPONSIBILITIES :

• Ensure the day-to-day operation of the airline is conducted in the most efficient manner, in order to maintain safe flight operations including disruption management.
• Collaborate with the internal / external stakeholders on a daily basis, to ensure schedule integrity and regulatory compliance.
• Test and challenge the procedures and configurations of the systems deployed at the OCC, propose alternative solutions if necessary.
• Ensure Operations Control and Flight Dispatch 24/7: Advocate for a culture focused on flight safety, economic performance, and punctuality.

Participate in the on-going development of the CMA CGM AIR CARGO airline within the scope of the Operations Control Center:

• Ensure the day-to-day operation of the airline is conducted in the most efficient manner, in order to maintain safe flight operations including disruption management.
• Collaborate with the internal / external stakeholders on a daily basis, to ensure schedule integrity and regulatory compliance.
• Test and challenge the procedures and configurations of the systems deployed at the OCC, propose alternative solutions if necessary.
• Ensure Operations Control and Flight Dispatch 24/7: Advocate for a culture focused on flight safety, economic performance, and punctuality.

Operations Control:

• Manage the execution of the commercial program and ensure flight monitoring.
• Anticipate, manage, and minimize the impact of operational irregularities.
• Coordinate and communicate operationally internally and externally.

PROFILE:

Graduate of an Aeronautical Operations/Dispatcher program from an aviation training institution (ENAC, Horizons Academy, ESMA, or equivalent), holder of a theoretical airline pilot license, air traffic controller qualification, or meteorologist qualification. Must have at least 3 years of experience in a Shift Manager or Dispatch position (ETOPS experience would be a plus).

You have a strong interest in operational activities and teamwork. Enjoying challenges, your analytical mindset, ability to work under time constraints, curiosity, precision, and tenacity will enable you to make the best decisions and contribute to the success of our airline operations.

CONDITIONS:

• Permanent contract based in Marseille.

We offer:

WHY JOIN US ?

• Enjoy all the benefits of a large Group: Sports enthusiast? Make use of our gym to start your day. Food lover? Benefit from a company restaurant with various stands allowing you to travel between two team meetings. Pressed for time? Enjoy a concierge service available directly at your workplace.
• An international working environment, where many nationalities come together.
• Be part of a company that encourages your creativity, initiative, and entrepreneurial spirit.
• And above all, participate in the development of a rapidly growing French airline.