Dutch-Speaking Customer Support in Athens, Greece

Multilingual Jobs Worldwide; France; Sur place; EUR 20 000 - 40 000; Plein temps

Résumé du poste

A leading customer experience management firm in Auvergne-Rhône-Alpes is seeking a Customer Support Representative fluent in Dutch and English. You will engage with customers, resolve inquiries, and enhance their overall experience. The ideal candidate possesses strong problem-solving skills and a customer-oriented mindset. Join a diverse team in a modern office with opportunities for career growth and competitive compensation.

Prestations

Paid flight and accommodation for 4 weeks

Supportive and engaging leadership team

Career growth opportunities

Paid four-week training

Competitive performance bonuses

Qualifications

• Must be fluent in Dutch and English.
• Strong problem-solving skills and ability to research solutions independently.
• Customer-oriented mindset with excellent communication skills.
• Basic computer skills required.

Responsabilités

• Answer incoming communications from customers.
• Conduct research to provide answers for customers and resolve their issues.
• Provide high-quality customer support via voice, chat, or email.
• Deliver an exceptional customer experience by understanding and addressing customer needs.

Connaissances

Fluency in Dutch

Fluency in English

Strong problem-solving skills

Excellent communication skills

Tech-savvy

Description du poste

Join our client’s team and deliver amazing customer experiences while enjoying an award-winning employment experience and company culture. Apply now and be part of an international, diverse, and dynamic team!

About the company

Our client is a global leader in customer experience management and contact center services, delivering exceptional customer care in over 35 languages. With a diverse team across multiple countries, they provide first-line support and technical assistance for leading international brands in a dynamic and inclusive work environment.

What will you do?

• Answer incoming communications from customers.
• Conduct research to provide answers for customers and resolve their issues.
• Provide high-quality customer support via voice, chat, or email.
• Deliver an exceptional customer experience by understanding and addressing customer needs.

Candidate profile

• Fluency in Dutch and English.
• Strong problem-solving skills and ability to research solutions independently.
• Customer-oriented mindset with excellent communication skills.
• Tech-savvy with basic computer skills.

Employer offers

• Paid flight and 4 weeks of accommodation.
• Supportive and engaging leadership team.
• Diverse and inclusive work environment.
• Career growth opportunities and continuous learning.
• Modern office facilities in Athens.
• Paid four-week training to ensure your success.
• Competitive performance bonuses and benefits package.