Dutch Speaking Customer Support for Home Appliances Department

Patrique Mercier Recruitment TR; Paris; Sur place; EUR 30 000 - 45 000; Plein temps

Résumé du poste

A recruitment agency is seeking a Dutch Speaking Customer Support Representative for its Home Appliances Department. This role involves providing exceptional support to Dutch-speaking customers, assisting them with inquiries and resolving issues related to home technology. Candidates should have strong communication skills and a passion for customer satisfaction in a dynamic environment.

Prestations

Private Health Insurance

Training & Development

Performance Bonus

2 Extra Salaries Per Year

Fully Paid Training

Great Salary

Fully Paid Relocation Package

Qualifications

• Fluency in Dutch and English; proficiency in additional languages is a plus.
• Experience in customer support, preferably in home appliances or retail sector.

Responsabilités

• Deliver outstanding customer support to Dutch-speaking clients.
• Assist customers with inquiries regarding product features and troubleshooting.
• Efficiently handle complaints and document all customer interactions.

Connaissances

Fluency in Dutch

Fluency in English

Customer support experience

Communication skills

Problem-solving abilities

Outils

CRM systems

Standard office software

Description du poste

Patrique Mercier Recruitment is excited to announce an opening for a Dutch Speaking Customer Support Representative for our Home Appliances Department. In this pivotal role, you will be responsible for providing exceptional support to Dutch-speaking customers, addressing inquiries, and resolving issues related to home appliances. Your commitment to customer satisfaction and your passion for home technology will play a vital role in enhancing the overall customer experience. If you thrive in a dynamic environment and enjoy helping customers, we encourage you to apply!

Responsibilities

• Deliver outstanding customer support to Dutch-speaking clients via phone, email, and live chat.
• Assist customers with inquiries regarding product features, troubleshooting, and warranty information.
• Efficiently handle complaints and resolve issues to ensure a positive customer experience.
• Document all customer interactions and maintain accurate records in the CRM system.
• Collaborate with internal teams to provide timely and effective solutions to customer inquiries.
• Stay informed about product developments and industry trends to provide accurate information.

• Fluency in Dutch and English; proficiency in additional languages is a plus.
• Experience in customer support, preferably in the home appliances or retail sector.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and a proactive customer-oriented mindset.
• Familiarity with CRM systems and proficiency in standard office software.
• A keen interest in home appliances and technology.

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )
• And more....