Dutch Speaking Customer Support for Gaming & Esports Department

Patrique Mercier Recruitment TR; Paris; Sur place; EUR 30 000 - 40 000; Plein temps

Résumé du poste

A leading recruitment agency in Paris is looking for a Dutch Speaking Customer Support Representative for the Gaming & Esports Department. The role involves providing top-notch support to Dutch-speaking customers, assisting with inquiries, resolving issues, and staying current with gaming trends. Candidates should be passionate about gaming and have strong communication skills, as well as experience in customer service within the industry.

Prestations

Private Health Insurance

Training & Development

Performance Bonus

2 Extra Salaries Per Year

Fully Paid Training

Great Salary

Fully Paid Relocation Package (flight, transfer, and hotel)

Qualifications

• Fluency in Dutch and English; knowledge of additional languages is a plus.
• Experience in customer support, especially within the gaming or esports industry.
• Familiarity with CRM systems and proficiency in standard office software.

Responsabilités

• Provide outstanding customer support to Dutch-speaking clients via phone, email, and chat.
• Resolve complaints and troubleshooting requests promptly to ensure customer satisfaction.
• Stay updated on gaming trends and esports events to provide informed assistance.

Connaissances

Customer Service

Communication

Problem Solving

Interpersonal Skills

Fluency in Dutch

Fluency in English

Description du poste

Patrique Mercier Recruitment is thrilled to announce an opening for a Dutch Speaking Customer Support Representative within the Gaming & Esports Department. In this vibrant role, you will engage with Dutch-speaking customers, providing them with exceptional support and assistance related to gaming products and services. Your knowledge and passion for gaming will be key in delivering a memorable experience to our clients. If you are enthusiastic about the gaming community and have a knack for customer service, we would love to hear from you!

Responsibilities

• Provide outstanding customer support to Dutch-speaking clients via phone, email, and chat.
• Assist customers with inquiries related to gaming products, account management, and support issues.
• Resolve complaints and troubleshooting requests promptly to ensure customer satisfaction.
• Document all customer interactions accurately in the CRM system.
• Work collaboratively with internal teams to provide effective solutions and improvements to service.
• Stay updated on gaming trends, product releases, and esports events to provide informed assistance.

• Fluency in Dutch and English; knowledge of additional languages is a plus.
• Experience in customer support, especially within the gaming or esports industry.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities with a passion for customer satisfaction.
• Familiarity with CRM systems and proficiency in standard office software.
• A genuine interest in gaming and esports culture.

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )
• And more....