Dutch Speaking Customer Support for Food Delivery Service Department

Patrique Mercier Recruitment TR; Paris; Sur place; EUR 28 000 - 36 000; Plein temps

Résumé du poste

A leading recruitment agency is seeking a Dutch Speaking Customer Support Representative for the Food Delivery Service Department in Paris. In this vital role, you will assist Dutch-speaking customers with inquiries and ensure a positive customer experience. If you have strong communication skills and a passion for service, apply now!

Prestations

Private Health Insurance

Training & Development

Performance Bonus

2 Extra Salaries Per Year

Fully Paid Training

Great Salary

Fully Paid Relocation Package

Qualifications

• Fluency in Dutch and English is mandatory; other languages are a plus.
• Previous experience in customer support, ideally in food delivery or hospitality.
• Positive attitude and ability to work in a fast-paced environment.

Responsabilités

• Provide exceptional customer service to Dutch-speaking clients via phone, email, and chat.
• Resolve customer complaints and provide timely solutions.
• Document customer interactions in the CRM system.

Connaissances

Fluency in Dutch

Fluency in English

Communication skills

Problem-solving abilities

Customer-oriented mindset

Outils

CRM systems

Standard office software

Description du poste

Patrique Mercier Recruitment is thrilled to announce an opening for a Dutch Speaking Customer Support Representative for the Food Delivery Service Department. In this pivotal role, you will provide outstanding support to Dutch-speaking customers, helping them with inquiries related to food delivery services. Your exceptional communication skills and dedication to customer satisfaction will play a crucial role in enhancing the overall customer experience. If you are passionate about food delivery and excellent service, we encourage you to apply!

Responsibilities

• Provide exceptional customer service to Dutch-speaking clients through phone, email, and chat.
• Assist customers with inquiries regarding orders, delivery times, and service-related questions.
• Effectively resolve customer complaints and provide timely solutions.
• Document customer interactions and maintain accurate records in the CRM system.
• Collaborate with internal teams to ensure a smooth and efficient delivery process.
• Stay informed about services offered and updates in the food delivery industry to provide knowledgeable support.

• Fluency in Dutch and English; proficiency in additional languages is a plus.
• Previous experience in customer support, ideally within the food delivery or hospitality sector.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and a customer-oriented mindset.
• Familiarity with CRM systems and standard office software.
• A positive attitude with the ability to work in a fast-paced environment.

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )
• And more....