Document Business SolutionsMail Print Operator Bilingual French - English Required Fixed term c[...]

JPMorganChase; Paris; Sur place; EUR 30 000 - 50 000; Plein temps

Résumé du poste

An established industry player is seeking a Document & Business Solutions Operator in Paris. This full-time role involves providing essential services such as mail handling, print production, and document preparation. You'll work in a dynamic team environment, utilizing your customer service skills and attention to detail to meet deadlines and quality standards. With a focus on safeguarding confidential information, you'll operate various equipment and support clients across multiple buildings. This is a fantastic opportunity to contribute to a global firm while developing your skills in a fast-paced setting.

Qualifications

• Intermediate English proficiency required for effective communication.
• Strong customer service and problem-solving skills are essential.

Responsabilités

• Operate equipment for mail printing, scanning, and sortation.
• Maintain records and track data as required by management.
• Handle mail and courier items, ensuring compliance with procedures.

Connaissances

Intermediate English Communication

Customer Service Skills

Problem-Solving

Attention to Detail

Time Management

Organizational Skills

Outils

Microsoft Office (Excel, Word, PowerPoint, Outlook)

Description du poste

Join Document & Business Solutions, our firm's primary office-based services provider operating globally across Asia Pacific, Europe, Middle East and Africa, Latin America, and North America in over 50 cities. Document & Business Solutions offers vital services like creative design, document creation, print, copy, mail distribution, and more.

In this Fixed Term role in our Paris office, you'll be part of a dedicated team delivering mail and creating print and document products. You'll provide professional services across several buildings, supporting clients with print production and document preparation using the latest digital and technical products in line with global control procedures.

Job Summary

As a full-time Document & Business Solutions Operator, in partnership with your colleagues, you will be expected to meet the needs of the customer/company in providing our products and services while meeting established deadlines, quality, and productivity standards. Reporting locally to a direct manager in the location, some of the functions include but are not limited to:

Job Responsibilities

• Operating functional equipment, including mail printing, scanning, inserting, sortation, confidential paper bins, and other equipment as applicable.
• Print, finish, and distribute submitted requests as well as support confidential paper bins collections.
• Scan documents/files and integrate into agreed document workflow/depositories.
• Handle receipt and collection of mail and courier items including required manifest(s) and documentation.
• Identify non-compliant activities, resolve discrepancies, and escalate as appropriate.
• Maintain basic record keeping and tracking of data as required by management.
• Other duties as assigned.

Required Qualifications, Capabilities, and Skills

• Intermediate written and spoken English and communication skills.
• Good customer service skills; attentiveness; able to interact positively and pleasantly.
• Ability to follow directions, show initiative, work and perform duties under minimal supervision, problem-solve, and follow through on tasks.
• Able to work flexibly and productively in a fast-paced team environment.
• Detail and deadline-oriented with strong emphasis on safeguarding all personal and confidential information.
• Basic understanding of risk and control for the activities responsible; awareness and maintenance of safe working practices related to Health & Safety.
• Intermediate understanding and use of Microsoft Office products (Excel, Word, PowerPoint, and Outlook; including email & calendar).

Key Skills

Administrative Skills, Time Management, Diplomatic Skills, Listening Skills, Language Fluency, Organizational Skills, Pressure Management, Discipline Skills, Communication, Relationship Management, Client Services, Flexibility, IT Skills, Orderly Condition, Secretarial Skills.