District Services Area Manager

JR France; Versailles; À distance; EUR 50 000 - 80 000; Plein temps

Résumé du poste

A leading electric vehicle brand is seeking a Zonal Service Manager for the Europe Region. This remote-based role in France focuses on enhancing dealer performance and customer satisfaction. The ideal candidate will drive after-sales services, manage service strategies, and utilize their marketing expertise to enhance profitability and engagement in an innovative and lifestyle-driven environment.

Qualifications

• Extensive service marketing experience in electric vehicles.
• Knowledge of dealer operations and territory management.
• Fluency in English and French; additional languages preferred.

Responsabilités

• Oversee dealer service performance and implement service processes.
• Establish EV service workshops and drive growth in after-sales services.
• Resolve customer complaints and ensure service quality.

Connaissances

Service marketing experience

Knowledge of dealer operations

Territory management

Fluency in English

Fluency in French

Customer engagement

Description du poste

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Client:

Royal Enfield

Location:

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

8767064966046941184327632

Job Views:

2

Posted:

29.05.2025

Expiry Date:

13.07.2025

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Job Description:

The Zonal Service Manager (Europe Region) is a remote-based role, primarily in France, within the Electric Vehicles Division of Royal Enfield. The role involves overseeing dealer service performance across the zone, implementing service processes, establishing EV service workshops, and driving growth in after-sales services. Responsibilities include achieving workshop loading targets, promoting warranty and maintenance contracts, supporting spare parts strategy, resolving customer complaints, executing service campaigns, and ensuring service quality and readiness for new models. The candidate should have extensive service marketing experience, knowledge of dealer operations, territory management skills, and fluency in English and French, with additional languages preferred. The role aims to enhance dealer profitability, service absorption, and customer satisfaction, contributing to the brand's innovative and lifestyle-driven ethos. The ideal candidate will be a strategic leader with a focus on operational excellence and customer engagement within the electric vehicle market.