Distribution Service Engineer - France (6-month limited contract)

Sungrow - EMEA; Lyon; Sur place; EUR 40 000 - 60 000; Plein temps

Résumé du poste

A green tech company is looking for a Distribution Service Engineer in Lyon to support its clean energy solutions. The position involves managing technical support tasks, training, troubleshooting, and reporting. Ideal candidates will have experience in the solar energy sector and be fluent in both English and French.

Prestations

Opportunities for career advancement

Bonus payment based on performance

Multinational and diverse team

Travel within Europe for training

Opportunity to visit R&D facilities in China

Qualifications

• 2 years of experience in technical support or after-sales for PV or ESS.
• Language skills in Chinese (Mandarin) are a plus.

Responsabilités

• Deliver reports on regional performance.
• Manage hotline ticketing system for various users.
• Conduct technical training and create documentation.
• Perform on-site troubleshooting.
• Conduct pre-sales customer visits.

Connaissances

Fluency in English

Fluency in French

In-depth knowledge of the solar energy market

Driving license

Willingness to travel

Formation

Degree in electrical engineering

Vocational qualifications in electricity

Description du poste

Welcome to your new role at Sungrow, as our Distribution Service Engineer in France on a 6-month definite contract to support our growing business!

Are you curious to learn how you can help us build a sustainable future?

Would you like to see how you can contribute to the growth of our clean energy solutions?

Then, have a look at your responsibilities below :

• You'll regular deliver reports regarding the region's performance to the department center.
• You'll manage the hotline ticketing system for distributors, installers and end users.
• You'll deliver technical training, create online courses and documentation.
• You'll do on-site troubleshooting with the partner success manager.
• You'll do pre-sales customer visits with the key account manager.

Your profile

Do you have the legal right to work in France?

Before applying, please ensure you have the legal right to work in France without the need for visa sponsorship.

What will you need to be successful?

• Fluency both in English and in French
• Degree in electrical engineering or vocational qualifications in electricity
• Driving license and willingness to travel often

What can make you an ideal candidate?

• 2 years of experience as a technical support / after sales for PV / ESS or O&M
• In-depth knowledge of the solar energy market in your country
• Language skills in Chinese (Mandarin)

Why us?

Clean and accessible energy is the key to a sustainable future on our planet!

We are market leaders in the solar energy space with the strongest PV-inverter R&D team and we are the largest inverter manufacturer. If you decide to join our team, you will benefit from the following :

• Opportunities for career advancement as we are growing very fast in the EMEA region
• Bonus payment on a fixed schedule every year based on performance
• A multinational team with a diverse and inclusive mindset
• Travel within Europe for training sessions or to attend renewable energy events
• Opportunity to visit our R&D facilities in China

Commitment to diversity and inclusion at Sungrow

Our job descriptions were written with inclusivity in mind by using the following criteria :

1) We use a Gender Decoder tool to avoid gendered language.

2) We avoid superfluous requirements by separating essential needs from nice to haves.

3) We do not discriminate based on gender, age, religion, ethnicity, sexual orientation or disability.

4) We do not use stock imagery in our career page, all photos and videos represent our internal culture.

About us

We are a green tech company with young creative minds.

We are fighting every day to make our mission happen – Clean Power for All !

With 650+GW of clean power presently installed worldwide, we are on the road to success!

Welcome at Sungrow

Founded in 1997 by University Professor Cao Renxian, Sungrow is a leader in the research and development of solar inverters with the largest dedicated R&D team in the industry and a broad product portfolio offering PV inverter solutions and energy storage systems for utility-scale, commercial & industrial, and residential applications, as well as internationally recognized floating PV plant solutions, NEV driving solutions, EV charging solutions and renewable hydrogen production systems.

Want to know more? Check out what working with us is like!