Discovery Sales/Tour Guide

Club Med; Paris; Sur place; EUR 20 000 - 40 000; Plein temps

Résumé du poste

Club Med recherche des GOs talentueux pour animer des excursions dans ses resorts en Asie. En tant que guide, vous serez responsable de la satisfaction client, de la promotion des activités et de l'accompagnement des groupes. Ce rôle, idéal pour les passionnés de culture et de voyage, offre un contrat de 12 mois, incluant hébergement et repas.

Prestations

Hébergement fourni

Repas inclus

Qualifications

• Bilingue en anglais et français, autres langues un plus.
• Expérience en conduite de visites obligatoire.

Responsabilités

• Être attentif aux clients et à leurs besoins.
• Promouvoir et vendre des produits liés aux excursions.
• Accompagner des groupes lors des excursions.
• Collecter les retours des clients pour la direction.
• Assurer le respect des procédures de sécurité.

Connaissances

Compétences en communication

Sens commercial

Organisation

Adaptabilité

Formation

Diplôme dans l'industrie du voyage international

CPR & Secourisme

Outils

Bonne connaissance informatique

Permis de conduire

Description du poste

Social network you want to login/join with:

Availability and international mobility for a period of 6 to 12 months

Certifications

• Diploma in international travel industry, as a tour guide or similar certification
• CPR & First Aid mandatory
• Good computer knowledge
• Driving licence preferred

Language Skills

Bilingual in English and French or other languages is a plus

Experience

Experience leading tours is compulsory

Contract Details

12 months contract

Package

Seasonal contract. Salary adapted to skills and experience (fixed salary + bonus on objectives). Accommodation and meals provided by Club Med, along with other benefits associated with the Club Med group.

Job Location

We are currently seeking talented GOs for our Club Med resort in Asia (excluding Australia).

You are

• Responsible
• Organized
• Adaptable
• Good communication skills
• Good sales sense

Job Responsibilities

• Attentive to clients, their needs, and expectations to foster repeat business
• Promoting and selling all products related to the excursions department by highlighting the region's beauty, culture, and events
• Leading and accompanying groups on excursions, sharing knowledge on history, geography, economics, demography, and local traditions
• Collecting customer feedback and relaying it to management
• Ensuring hygiene and safety procedures are followed during activities and excursions

To apply, please send the following details:

• Friend's email address
• Friend's name
• Your email address
• Your name