Director SSD France

Hewlett Packard Enterprise; Paris; Hybride; EUR 150 000 - 230 000; Plein temps

Résumé du poste

Hewlett Packard Enterprise in Paris is seeking the Director, SSD Onsite France to lead the France SSD Onsite organization, ensuring operational excellence, delivery governance, customer satisfaction, workforce management, and financial performance. This executive leadership role oversees a significant portfolio of strategic enterprise and public-sector customers and serves as a key member of the country leadership team.

The Director personally engages with strategic customers.

Qualifications

• Experience leading large enterprise/service organizations.
• Proven track record of delivering against strategic objectives.
• Excellent communication with executives.

Responsabilités

• Provide strategic and operational leadership for the France SSD Onsite business.
• Lead the delivery of high-quality services across a portfolio of strategic customers.
• Maintain relationships with customer executives and country leadership teams.
• Own overall operational performance, governance, and metrics.
• Lead and develop a high-performing management team.
• Drive workforce planning and resource management.

Connaissances

Executive leadership

Strategic & operational leadership

Stakeholder management

People management

France market experience

Description du poste

This role has been designed as 'Hybrid' with a requirement that you will work on average 2 days per week from an HPE office.

Who We Are

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description

The Director, SSD Onsite France is responsible for leading the France SSD Onsite organization, ensuring operational excellence, delivery governance, customer satisfaction, workforce management, and financial performance. This executive leadership role oversees a significant portfolio of strategic enterprise and public-sector customers and serves as a key member of the country leadership team.

The Director personally engages with strategic customers. He/she is capable of handling global accounts operating within the scope of the French territory. The SSD Director will manage the field transformation focusing on services delivered for sovereign customers by the local organization and customers serviced from the customer experience center. The SSD Director will make sure all stakeholders act as one team leading to a better TCE and business growth.

Primary Responsibilities

• Provide strategic and operational leadership for the France SSD Onsite business, ensuring successful execution of business objectives and customer commitments.
• Lead the delivery of high-quality services across a portfolio of strategic enterprise and public-sector customers.
• Maintain strong relationships with customer executives, business stakeholders, and country leadership teams to drive customer satisfaction and business growth.
• Own overall operational performance, including service delivery outcomes, governance, performance metrics, and continuous improvement initiatives.
• Lead and develop a high-performing management team, fostering employee engagement, talent development, and organizational effectiveness.
• Drive effective workforce planning, resource management, and organizational capability to support business priorities.
• Oversee financial performance, business planning, budgeting, forecasting, and operational efficiency initiatives.
• Provide executive leadership for customer escalations, ensuring timely resolution and effective risk mitigation.
• Partner with regional and global leadership teams to align local execution with broader business strategy and organizational objectives.
• Ensure compliance with corporate policies, contractual obligations, and operational governance requirements.
• Drives business expansion by focusing on further improved TCE
• Personally engages with strategic customers in France and leads as well operational efficiencies in global strategic accounts.

Accessibility

HPE is committed to creating an inclusive and accessible workplace and encourages applications from all qualified individuals, including those with disabilities. If you believe you require accommodation during any stage of the application or interview process, please submit your request by completing our secure form linked here.

Note: This option is reserved for applicants needing assistance/reasonable accommodation related to a disability.

What We Can Offer You

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have - whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Let's Stay Connected

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Services

Job Level

Director

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together.

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.