Director SSD France

Hewlett Packard Enterprise Development LP; Paris; Sur place; EUR 150 000 - 210 000; Plein temps

Avantages offerts par ce poste

Health & Wellbeing

Personal & Professional Development

Unconditional Inclusion

Résumé du poste

Hewlett Packard Enterprise is seeking a Director for SSD Onsite France to lead a key portfolio of enterprise and public-sector customers. This hybrid role requires on-site work two days per week and close collaboration with regional and global leadership to align local execution with broader strategy.

The role focuses on delivering operational excellence, governance, and customer satisfaction, while managing a transformative field organization and driving business growth within France.

Qualifications

• Executive leadership experience for France SSD Onsite or equivalent enterprise/public-sector accounts.
• Proven ability to deliver operational governance, workforce management and financial performance.

Responsabilités

• Provide strategic and operational leadership for the France SSD Onsite business and ensure successful execution of objectives.
• Lead high-quality service delivery across a portfolio of enterprise and public-sector customers.
• Maintain strong relationships with customer executives and country leadership to drive satisfaction and growth.
• Own overall operational performance including governance, metrics and continuous improvement initiatives.
• Lead and develop a high-performing management team and drive workforce planning and capability.
• Oversee financial performance, budgeting, forecasting, and efficiency initiatives.

Description du poste

Director SSD France This role has been designed as 'Hybrid' with a requirement that you will work on average 2 days per week from an HPE office.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description:

The Director, SSD Onsite France is responsible for leading the France SSD Onsite organization, ensuring operational excellence, delivery governance, customer satisfaction, workforce management, and financial performance. This executive leadership role oversees a significant portfolio of strategic enterprise and public-sector customers and serves as a key member of the country leadership team. The Director personally engages with strategic customers. He/she is capable of handling global accounts operating within the scope of the French territory. The SSD Director will manage the field transformation focusing on services delivered for sovereign customers by the local organization and customers serviced from the customer experience center. The SSD Director will make sure all stakeholders act as one team leading to a better TCE and business growth.

Primary Responsibilities

• Provide strategic and operational leadership for the France SSD Onsite business, ensuring successful execution of business objectives and customer commitments.
• Lead the delivery of high-quality services across a portfolio of strategic enterprise and public-sector customers.
• Maintain strong relationships with customer executives, business stakeholders, and country leadership teams to drive customer satisfaction and business growth.
• Own overall operational performance, including service delivery outcomes, governance, performance metrics, and continuous improvement initiatives.
• Lead and develop a high-performing management team, fostering employee engagement, talent development, and organizational effectiveness.
• Drive effective workforce planning, resource management, and organizational capability to support business priorities.
• Oversee financial performance, business planning, budgeting, forecasting, and operational efficiency initiatives.
• Provide executive leadership for customer escalations, ensuring timely resolution and effective risk mitigation.
• Partner with regional and global leadership teams to align local execution with broader business strategy and organizational objectives.
• Ensure compliance with corporate policies, contractual obligations, and operational governance requirements.
• Drive business expansion by focusing on further improved TCE.
• Personally engages with strategic customers in France and leads as well operational efficiencies in global strategic accounts.

Accessibility

HPE is committed to creating an inclusive and accessible workplace and encourages applications from all qualified individuals, including those with disabilities. If you believe you require accommodation during any stage of the application or interview process, please submit your request by completing our secure form linked here. Note: This option is reserved for applicants needing assistance/reasonable accommodation related to a disability.

What We Can Offer You:

• Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.
• Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have - whether you want to become a knowledge expert in your field or apply your skills to another division.
• Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Let’s Stay Connected: Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.

Job: Services Job Level: Director HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together.

Equal Employment Opportunity is the Law. HPE is an E-Verify employer. E-Verify is an Internet-based system that compares information from an employee's Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security and Social Security Administration records to confirm the employment eligibility of all newly hired employees. For more information click here.

Accessible and Inclusive Workplace

HPE is committed to creating an inclusive and accessible workplace and encourages applications from all qualified individuals, including those with disabilities. If you believe you require accommodation during any stage of the application or interview process, please submit your request by completing our secure form linked here. Note: This option is reserved for applicants needing assistance/reasonable accommodation related to a disability.

Disclosure of Sensitive Personal Data Please ensure the resume you submit to us does not include any sensitive personal data. Sensitive personal data includes data revealing information about your racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, health, sex life or sexual orientation. To the extent the resume you submit to us does contain this type of personal data, you consent to the storing and processing of this data by HPE for the purpose of reviewing and managing your application.