Director of Sales, Europe - Waldorf Astoria Maldives Ithaafushi

Hilton; Isenay; Sur place; EUR 70 000 - 100 000; Plein temps

Résumé du poste

A luxury global hotel brand seeks a Director of Sales for Europe to drive revenue and occupancy for their resort in France. The ideal candidate will have extensive experience in luxury sales, be adept in client management, and possess excellent communication skills. This role includes strategic account management, sales planning, and participation in trade shows. Join our team to shape remarkable hospitality experiences.

Qualifications

• Minimum of five years’ experience in sales or a similar position.
• Luxury Hotel/Resort experience preferred.
• Proficient level of written and verbal English, another European language is an advantage.

Responsabilités

• Monitor sales performance against established targets.
• Identify and develop key strategic accounts.
• Create account development plans to drive revenue growth.

Connaissances

Sales expertise

Client relationship management

Strong communication skills

Market analysis

Customer service commitment

Outils

Microsoft Office

Opera

Delphi

Description du poste

Waldorf Astoria Hotels & Resorts is Hilton’s luxury brand of iconic hotels committed to personal service and culinary excellence in landmark locations around the world. Each property delivers unforgettable experiences and offers a strong sense of arrival with impressive public spaces worthy of hosting history. Guests can expect True Waldorf Service from the moment they reserve their stay to the moment they leave the property doorstep. Waldorf Astoria Maldives Ithaafushi made a wow debut in 2019 and is already recognized as one of the finest resorts in the world. Sprawled across three islands, the resort is one of the most sizable in the Maldives. It boasts the country’s largest spa, extensive recreation facilities and it’s the Maldives resort with the most culinary choices (an impressive 11 specialty cuisine dining options). Besides its 117 luxurious villas, the resort is also home to an exclusive offering: a private island, the largest in the country which is to be rented out in its entirety.

Once you get a glimpse of this one of its kind resort, you know you arrived to a sun-soaked paradise. Luxurious villas act as vast private indoor-outdoor playgrounds, each featuring its own private pool. Everywhere you look, from the standalone villa bathtub to the glass-bottomed floors in the spa’s treatment pavilions, the azure water steals the show.

Are you ready to join our talented and dedicated team at Waldorf Astoria Maldives Ithaafushi and take your career to new heights?

What are we looking for?

The Director of Sales – Europe is responsible for leading all sales initiatives in the European markets, with a focus on maximizing occupancy and revenue for the resort. This role combines strategic account management with proactive business development to meet and exceed annual sales targets. By fostering key partnerships, identifying growth opportunities, and maintaining a strong presence through client engagement and trade show participation, the Director ensures the resort remains competitively positioned within these key markets.

What will I be doing?

• Monitor sales performance against established targets and proactively adjust strategies, account coverage, and priorities to ensure goals are met or exceeded.
• Identify, develop, and manage key strategic accounts within the assigned geographic markets.
• Create and implement detailed account development plans for key clients to drive both short- and long-term revenue growth.
• Actively contribute to the preparation of the annual Sales & Marketing Plan, quarterly forecasts, and the resort's annual budget. Ensure swift execution of planned initiatives and respond effectively to market shifts, economic factors, and competitor activity.
• Understand and anticipate the needs and expectations of key accounts, translating these into tailored offerings and strategic actions.
• Identify media and public relations opportunities that enhance resort visibility and brand positioning in luxury markets.
• Attend weekly RevMax Meetings.
• Provide timely insights to the Commercial Director, Director of Sales, and Commercial Manager regarding competitor movements and market trends.
• Maintain up-to-date knowledge of booking patterns, pricing strategies, and overall sales dynamics for the resort and the Private Island, as well as comp set.
• Plan and execute sales trips; submit annual sales schedule and budget, with quarterly calendar updates.
• Represent the resort at relevant luxury trade shows, exhibitions, and high-profile client events.
• Organize and host familiarization (FAM) stays and site inspections in accordance with resort guidelines.
• Collaborate with the resort team to deliver bespoke and flexible solutions aligned with the unique needs of your market segment.
• Ensure all sales activities and client interactions are accurately documented and maintained in Delphi.
• Foster strong cross-functional collaboration with the resort operations team, Hilton Worldwide Sales, and Hilton Luxury Sales teams.
• Perform any additional duties as requested by the General Manager or Commercial Director, in support of the Commercial Department and overall resort success

What do I need?

• Minimum of five (5) years’ experience in sales or a similar position.
• Luxury Hotel / Resort experience.
• Proficient level of written and verbal English, another European language is an advantage
• Sound computer knowledge including Microsoft Office, Opera and Delphi.
• Positive attitude and good communications skills.
• Commitment to delivering a high level of customer service.
• Excellent selling capabilities.
• Ability to take initiative.
• Expertise with luxury outbound tour operator market

What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences worldwide every day. And our outstanding Team Members are at the heart of it all!