Director of Operations

Accor; Issy-les-Moulineaux; Sur place; EUR 146 000 - 185 000; Plein temps

Résumé du poste

A global hospitality leader in Issy-les-Moulineaux seeks a Hotel Manager to oversee operations and support the General Manager. This role includes responsibility for financial performance, guest services, and leadership within the hotel. The ideal candidate has over 5 years of experience, strong hospitality management skills, and expertise in Food and Beverage operations.

Prestations

Employee benefit card for discounted rates

Learning programs through Academies

Corporate Social Responsibility activities

Career development opportunities

Qualifications

• 5+ years minimum experience in a similar role.
• Expertise in Rooms Division operations.
• Strong leadership in Front Office and Housekeeping.
• Previous senior leadership role in Food and Beverage.

Responsabilités

• Support the General Manager in hotel management.
• Oversee operations for Rooms Division and Food and Beverage.
• Ensure financial outlooks for Rooms and Food & Beverage.
• Involved in recruitment for leadership positions.

Connaissances

Leadership in hospitality management

Analytical skills

Interpersonal communication

Financial concepts knowledge

Formation

Bachelor’s degree in business, hospitality, finance or a related field

Outils

Property Manager (Opera Cloud)

Description du poste

Company Description

Situated atop the scenic bluffs overlooking Santa Monica Beach, Fairmont Miramar Hotel & Bungalows is just a stone's throw away from some of Southern California’s best attractions including Santa Monica Pier and its historic carousel as well as Third StreetPromenade famous for its fine restaurants, live entertainment, movie theatres, shopping, local artists' scene and a weekly farmer’s market.

What is in it for you :

• Employee benefit card offering discounted rates in Accor worldwide for you and your family
• Learning programs through our Academies designed to sharpen your skills
• Ability to make a difference through our Corporate Social Responsibility activities
• Career development opportunities with national and international promotion opportunities. The sky is your limit
• Pay Range : $170K-215KUSD Gross Annually

Job Description

What you will be doing :

Reporting to the General Manager, responsibilities and essential job functions include but are not limited to the following :

• Consistently offer professional, friendly and engaging service
• Support the General Manager in the overall management and strategic direction of the hotel, assuming the responsibilities of the General Manager in their absence
• Oversee the operations functions of the hotel, including but not limited to Rooms Division and Food and Beverage
• Lead and support all departments in the achievement of their financial and operational targets through establishment of a positive culture, clear expectations and policy & procedural implementation
• Assist in the preparation, presentation and subsequent achievement of the hotel's annual Operating Budget, Marketing & Sales Plan and Capital Budget
• Ensure that monthly financial outlooks for Rooms and Food & Beverage are on time, on target and accurate
• Ensure full compliance to Hotel operating controls
• Actively involved in the recruitment process of leadership positions within the operating departments
• Follow department policies, procedures and service standards
• Follow all safety policies
• Other duties as assigned

Qualifications

• At least 5+ years minimum experience in a similar role
• Demonstrated strong expertise in Rooms Division operations, with hands-on leadership in both Front Office and Housekeeping departments.
• A bachelor’s degree in business, hospitality, finance or a related field is required
• Previous senior leadership role with Food and Beverage experience in hotels or similar settings required
• Strong working knowledge of Property Manager (Opera Cloud)
• Detail oriented with strong analytical skills
• Strong oral, written, and interpersonal skills to communicate with all levels of organization
• Knowledge of financial concepts and market trends
• Proven ability to lead by example, build effective teams, and achieve results.
• Demonstrated ability to develop and maintain key business relationships with internal and external stakeholders
• Ability to work cross-functionally, convey complex issues clearly, and maintain confidentiality.
• Excellent organizational skills with the ability to manage multiple priorities and maintain high attention to detail in a fast-paced environment

Additional Information

All your information will be kept confidential according to EEO guidelines.

Our commitment to Diversity & Inclusion :

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

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