Director, Field Service Operations

TN France; Grenoble; Sur place; EUR 80 000 - 120 000; Plein temps

Résumé du poste

Ein angesehenes Unternehmen in der Halbleiterbranche sucht einen erfahrenen Field Service Director, der die Verantwortung für die Betriebsabläufe in Frankreich übernimmt. In dieser Schlüsselposition sind Sie für die Leitung und Motivation Ihres Teams verantwortlich, um strategische Ziele zu erreichen und die Kundenzufriedenheit sicherzustellen. Sie bringen über 10 Jahre Erfahrung mit und nutzen Ihre Fähigkeiten in Projektmanagement und strategischer Planung, um innovative Lösungen zu entwickeln. Diese Rolle bietet die Möglichkeit, einen bedeutenden Einfluss auf die Geschäftsstrategie und -ausrichtung zu nehmen, während Sie ein umfassendes Vergütungspaket genießen.

Prestations

Restricted Stock Units

Mitarbeiteraktienkaufprogramm

Gesundheits- und Lebensversicherung

Kostenloser Zugang zu einem Fitnessstudio

Umzugs- und Wohnungssuche Unterstützung

Qualifications

• 10+ Jahre Erfahrung in der Halbleiter- oder verwandten Branche.
• Fähigkeit, Teams zu führen und zu motivieren.

Responsabilités

• Leitung der Aktivitäten für mehrere Standorte in Frankreich.
• Sicherstellung der Kundenzufriedenheit und Budgeteinhaltung.

Connaissances

Projektmanagement

Kundenmanagement

Strategische Planung

Prozessverbesserung

Präsentationsfähigkeiten

Verhandlungsgeschick

Description du poste

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Director, Field Service Operations, Grenoble

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Client:

Applied Materials

Location:

Grenoble, France

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

c4d3f7c88342

Job Views:

1

Posted:

29.04.2025

Expiry Date:

13.06.2025

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Job Description:

Applied Materials have a high-level position opportunity for a recognized expert within the semiconductor or related industry. This Field Service Director (m/f/d/i) position will manage the Business of Field Service Operations in France and will be based in our Grenoble Office.

This Field Service Director role will put your highly specialized experience and talent to work at Applied Materials. You may be called upon to anticipate internal or external business challenges, as well as to recommend process and strategy improvements. Your input will help guide organisational strategy, and you will lead your team to achieve key milestones and objectives in this senior role.

Key Responsibilities

• Report to the South Europe Field Service Senior Director.
• Direct and manage activities for multiple sites in France including people management, customer satisfaction, P&L, budget management.
• Utilize skills in project management to lead large teams in change processes.
• Provide approval guidelines and leadership to reporting managers in the area of long-term program, strategy, and process design.
• Ensure all Field Service Projects are completed within budget/deadline to meet customer's need.
• Anticipate future customer needs and direct the delivery ofcustomer service commitments. Own the overall site responsibility for customer satisfaction.
• Ensure that the site maintains a workforce with the requisite skills and capabilities to meet current and future customer service requirements. Is responsible for individual and employee development and employee satisfaction.
• Work with senior business group management team to ensure that such programs, strategies, and processes address high value problems for the Business Unit and are aligned with the organization’s direction.
• Define performance metrics and reports on the site's progress against business unit and account specific goals.

You’ll need:

• 10 years plus of relevant experience
• Extensive and highly regarded expertise in your field– semiconductor or related industry
• Experience in strategic planning and business analytics.
• High level Customer Management experience
• Ability to lead, inspire and motivate teams.
• Excellent interpersonal skills to communicate complex ideas, anticipate potential objections and persuade others, often at senior levels, to adopt a different point of view
• Excellent knowledge of management methods and techniques
• Process Improvement and strong decision making skills
• Strong presentation and negotiation skills.

What to expect:

• You’ll use your expertise and innovative thinking to solve unique and complex problems with a broad impact on the business
• Your work will impact the direction and resource allocation for various operational-related programs and projects

At Applied Materials, we care about the wellbeing of our people, and we strive to support you in ways that extend beyond your work environment. As an employee, you’ll qualify for a competitive and comprehensive total rewards and benefits package, from day one.

We offer:

- Our compensation package is composed as follows:

• Restricted Stock Units

- Possibility to participate in our Employee Stock Purchase Program

- Health (family contract) and life insurance

- Free access to a gym

- Relocation and house seeking supports

Position requires understanding of Applied Materials global Standards of Business Conduct and compliance with these standards at all times. This includes demonstrating the highest level of ethical conduct reflecting Applied Materials' core values.