Digital & Tech Mgmt Mgr

CBRE Group, Inc.; Paris; Sur place; EUR 90 000 - 130 000; Plein temps

Résumé du poste

CBRE Group, Inc. in Paris seeks a Technology Account Lead to act as the primary technology advisor and customer-facing lead for the GWS account. The role coordinates technology strategy, risk mitigation, and cross-functional delivery to drive client outcomes.

The ideal candidate will articulate CBRE's technology roadmap, engage with clients and account leaders, and champion innovative initiatives while ensuring alignment with sector priorities and operational excellence.

Responsabilités

• Maintain and effectively communicate CBRE's perspective, position, and strategy for technology to leadership.
• Drive the most competitive technology solution by leveraging the standard stack wherever possible and innovating for specific differentiation.
• Identify, quantify, and recommend mitigations for risk related to the technology solution (information security, technical, transition, and operational risk).
• Actively engage with clients and account leaders to build the account technology roadmap in alignment with client outcomes, ensuring CBRE's technology is viewed as Leading in client pulse surveys.
• Drive new D&T technology initiatives — sponsored by D&T or others — that are relevant to the account's and sector's priorities (e.g., IFM Hub).
• Facilitate and connect technology subject matter experts and thought leaders with account teams and leadership to discuss, design, and deliver new account innovation and/or operational requirements.
• Direct other technology and analytics resources on the account, such as the CMMS Administrator/Analyst and the Business Analytics Leader/Analyst.

Description du poste

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Technology Account Lead based in Paris.

Purpose of the Role

Primary technology advisor, customer-facing lead, and escalation point for all aspects of Digital & Technology (D&T) as it relates to the growth and operation of the GWS account.

Individual Accountabilities

• Maintain and effectively communicate CBRE's perspective, position, and strategy for technology to leadership.
• Drive the most competitive technology solution by leveraging the standard stack wherever possible and innovating for specific differentiation.
• Identify, quantify, and recommend mitigations for risk related to the technology solution (information security, technical, transition, and operational risk).
• Actively engage with clients and account leaders to build the account technology roadmap in alignment with client outcomes, ensuring CBRE's technology is viewed as "Leading" in client pulse surveys.
• Drive new D&T technology initiatives — sponsored by D&T or others — that are relevant to the account's and sector's priorities (e.g., IFM Hub).
• Facilitate and connect technology subject matter experts and thought leaders (internal and external to CBRE) with account teams and leadership to discuss, design, and deliver new account innovation and/or operational requirements.
• Direct other technology and analytics resources on the account, such as the CMMS Administrator/Analyst and the Business Analytics Leader/Analyst.

Essential Leadership Behaviors

• Expertise and understanding of the technology landscape (CBRE, market, client) — "thought leadership."
• Clarity and simplification of messaging — "speak the language of business outcomes" and market technology solutions effectively.
• Innovative thinking — "thinking outside of the box."
• Proactive approach to opportunity and risk — "looking around corners."
• Energy and excitement for the solution — "bring the passion."
• Deep understanding of our business — "PhD in CBRE."
• Facilitate broad teams of individual contributors and subject matter experts toward agreement on technology solutioning and transitions — "teaming."
• Coach and mentor individuals within the broader CBRE technology community — "succession planning."

Parameters for Success

Key Metrics / Financial Targets

• Deliver key technology initiatives aligned with account and sector goals and strategies:
  • Develop case studies on key D&T initiatives to measure success.
  • Deliver AI and Smart FM solutions as a core offering.
• Identify technology solution efficiencies:
  • Scale technology and AI to challenge the status quo.
  • Identify and measure operational efficiencies.
• Develop and maintain the account technology roadmap and execution in alignment with GWS D&T timelines.
• Increase technology and AI literacy on the account and share learnings with peers:
  • Measure and share feedback on products with D&T leadership.

Key Capabilities

• Access to, and influence over, technology delivery priorities within D&T and the account team. Expand network within CBRE D&T and the broader business.