Digital Solutions Business Analyst

SCOR; Paris; Sur place; EUR 55 000 - 80 000; Plein temps

Résumé du poste

A leading global reinsurer is seeking a Business Analyst to enhance their IT department. The successful candidate will bridge business needs and technical solutions while ensuring compliance and quality in delivery. This is an excellent opportunity for an experienced analyst to work in a dynamic environment focused on innovative insurance solutions.

Qualifications

• At least 5 years of experience as a Business Analyst in IT systems, preferably in insurance.
• Experience in Software Delivery Life Cycle including requirements gathering and testing.
• Fluent in English, both oral and written.

Responsabilités

• Gathering business requirements and identifying areas for improvement.
• Supporting Agile delivery by managing product backlog and detailing User Story.
• Conducting User Acceptance Testing to ensure product quality.

Connaissances

Analytical skills

Problem-solving skills

Attention to detail

Communication

Collaboration

Formation

Higher education in Business Administration, Computer Science, or Information Systems

Outils

Azure DevOps

PowerBI

SQL

Service Now

Description du poste

As Business Analyst, you play a crucial role in bridging the gap between business needs and technical solutions. You are responsible of solution alignment with the requirementsand the global consistency of the Product and its ecosystem. You work closely with the Product Owner, the Solution Owner, the UX designer, and the SCOR markets to analyze business processes, identify opportunities for improvement (defining requirements and refining the product backlog) , and translate complex requirements into clear and concise specifications to design and deliver the product.

You have a direct impact on the successful delivery of the various projects and the overall efficiency of our organization. You ensure the final product is compliant with the requirements, IT policies and meet the targeted quality of services. More specifically, you assess and challenge the different change requests, clarify the requirements as needed, evaluate and specify the impacts on the system. You support the delivery cycle from business specifications and processes to final testing campaign and release in Production. You ensure product compliance and security in accordance with the requirements of SCOR's guidelines and framework.

You have an active role in the incident management process (functional troubleshooting, workaround, communication to end-users) and in continuously improving the quality of the product.

You will join SCOR IT department (more than 200 employees across the globe) and will be able to grow and evolve in a global and very dynamic structure providing innovative products, services, and support to all SCOR Group worldwide.

Responsibilities

The scope of duties & responsibilities is large and includes :

Requirements :

• Conduct in-depth interviews, workshops and surveys to gather Business Requirements (BR),
• Analyze business processes and identify areas for improvement,
• Formalize detailed process flows, data flow diagrams, and use case diagrams to visualize business processes, develop conceptual data models to represent data structures,
• Produce and review functional and non-functional requirements.

Agile Delivery :

• Support PO and SO in stocking and grooming product backlog to define and prioritize Sprint content,
• Structure the works in User Story (US) and detail them based on validated requirements respecting UX framework toolkit and all elements required for development team.

Solution design, testing and implementation support :

• Contribute to system design and collaborate with technical teams to translate business requirements into technical specifications,
• Manage Product Acceptance from strategy to execution, maintaining and enriching the test-case referential, organize and support internal and external end users for testing campaign.
• Prepare and execute User Acceptance Testing to ensure product quality and coverage of the requirements (tests scenarios, tests data, test cases, etc.),

Change management :

• Define with the PO the change management strategy (communication, training, support, documentation, ...) to ensure a good adoption of the product,
• Deliver trainings under various format, produce business releases documentation and operational tool manual

Incident management and support :

• Contribute to the platform operations (incl. functional administration)
• Contribute to incident management process (functional troubleshooting, communication to users, ...)

Governance and reporting :

• Contribute to governance instances preparation
• Report efficiently on a regular basis to PO and SO on Sprint activities progress and follow-up, raise potential risks & main issues encountered (velocity, scope, delays, quality, resources, etc.),

Qualifications

Required experience & competencies

Experience

• Proven work experience as Business Analyst (at least 5 years in the function) on complex IT systems, preferably in insurance industry, in an international environment,
• Extensive experience in following phases of the Software Delivery Life Cycle : requirements gathering, solution specification, testing, change management and business user support,

Hard Skills

• Ability to challenge business needs and design solutions maximizing the business value in a dynamic, complex and moving environment
• Ability to federate and drive the squad to deliver accordingly to requirements in a very digital environment (cloud native applications, API, UX / UI...)
• Capacity to work and develop the usage of agile methodology, tools and mindset
• Used to working in a cross-cultural and business-oriented environment, with IT skills,
• Ability to work within a distributed delivery model, with internal and / or external contributors,
• Proven analytical and problem-solving skills, strong attention to detail and organizational skills,
• Fluent English skills (oral & written).

Tools :

• Agile & collaboration : Azure devops, MS teams and Sharepoint,
• Testing : Testplan, or similar ones (test Director, Quality center & Spira)
• T icketing solution : Service Now.
• Capacity to use PowerBI, SQL, Elastic Cloud to build reports and support solution delivery

Required Education and Qualifications :

• Higher education in Business Administration, Computer Science, Information Systems, or a related field

About Us

As a leading global reinsurer, SCOR offers its clients a diversified and innovative range of reinsurance and insurance solutions and services to control and manage risk. Applying "The Art & Science of Risk," SCOR uses its industry-recognized expertise and cutting-edge financial solutions to serve its clients and contribute to the welfare and resilience of society in around 160 countries worldwide.

Working at SCOR means engaging with some of the best minds in the industry - actuaries, data scientists, underwriters, risk modelers, engineers, and many others - as we work together to find solutions to pressing challenges facing societies.

As an international company, our common culture is defined by "The SCOR Way." Serving both to build momentum that drives the Group forward and as a compass to guide our actions and choices, The SCOR Way is anchored by five core values, reflecting the input of employees at all levels of the Group. We care about clients, people, and societies. We perform with integrity. We act with courage. We encourage open minds. And we thrive through collaboration.

SCOR supports inclusion and the diversity of talents, and all positions are open to people with disabilities.