Digital Change Management Apprenticeship

Faites partie des premiers candidats.

TN France

Paris

EUR 25 000 - 45 000

Faites partie des premiers candidats.

Il y a 3 jours

Description du poste

Social network you want to login/join with:

col-narrow-left

Client:

Accor

Location:

Paris, France

Job Category:

Other

EU work permit required:

Yes

col-narrow-right

Job Reference:

369b4e1b3eb1

Job Views:

Posted:

25.04.2025

Expiry Date:

09.06.2025

col-wide

Job Description:

Company Description

About Accor

We are far more than a worldwide leader. We are 280,000 hospitality experts placing people at the heart of what we do and nurturing real passion for service and achievement beyond limits. We take care of millions of guests all around the world.

With an unrivalled portfolio of 33 brands from luxury to economy, Accor has been providing hospitality savoir-faire for more than 50 years: Sofitel Legend, SO, Sofitel, MGallery, Pullman, Raffles, Fairmont, Grand Mercure, The Sebel, Adagio Premium, Novotel, Mercure, Mama Shelter, Adagio, ibis, ibis Styles, Adagio access, ibis budget and hotelF1.

About Astore, our Global Procurement Organization

Astore is our Global Procurement Organization which covers all products & services needed by our clients to address their daily operational needs or one-shot construction/renovation projects. Astore’s network of procurement experts and digital teams aim to ease the procurement operations of our Accor hotels and non-Accor partners.

With more than 7500 clients worldwide and about 2000 external partners, our ambition is to become the first choice for procurement solution for the hospitality sector.

The Procurement organization gathers approximately 200 FTE in 20+ procurement offices worldwide including the Global Procurement office.

Job Description

In the last few years, the Group Procurement Office has placed digital transformation in its top priorities, aiming to support the internal teams from sourcing to selling, and to ease the entire procurement process of our Accor hotels and non-Accor partners.

The key objective of this role will be to support the local procurement teams with their change management and roll-out strategies and increase the adoption of the procurement tools deployed by the Global Digital Procurement team in the hubs.

Your key responsibilities will be to:

Contribute to building the change management strategy and roll-out processes for our tool deployments

Support the Change Management team for a successful digital transformation by centrally building, improving and sharing knowledge and processes

Ease the coordination between the Digital Corporate team and the local procurement teams to maximize the adoption of our evolving procurement tools

Your main missions will be to:

Support project teams in building their Change Management strategy :

Support the Digital teams in implementing new change management approaches and methodologies

Contribute to building communication and training content (PPT, Scribes, Videos,…) to upskill internal and external stakeholders on our new digital solutions

Assist the project teams in building efficient feedback mechanisms, tracking the feedback collected and following up on the actions/next steps with the relevant stakeholders

Support local procurement teams in the roll-out of projects:

Promote and continuously update our knowledge base to ease user support processes and empower stakeholders in the adoption of our tools

Conduct training sessions for the internal teams (category managers, sales teams, local digital project managers)

Assist the Change team in identifying and leveraging individual and teams’ use cases and initiativesfor the adoption of our tools

Contribute to building SMART KPIs to monitor our team’s actions in driving engagement and adoption on our different digital projects

Reporting to the Global Digital Team , you will benefit from an in-depth understanding of the Procurement activities and the digital roadmap. You will be working in an international context with multiple stakeholders.

Qualifications

You easily establish relationships and communicate efficiently with your colleagues

You can work in autonomy, are able to act pro-actively and collaboratively in a team environment with multiple stakeholders

You are creative in problem solving and think outside the box to imagine alternative solutions

You know the basics of project management and/or change management theory

You are comfortable with multi-tasking and working on several projects simultaneously

You are proficient in MS Office tools and have good knowledge of other communication and training tools (Scribe, video editing tools, etc.)

You have some knowledge and/or experience on Data analytics and tools (optional)

Fluent English is a must

Additional Information

Contract

Duration: Starting from September 2024

Contract type: Apprentissage

Benefits

Depending on profile + Accor internal salary matrix

50% of commute fees + Lunch allowance (Tickets Restaurants)

Application

Please submit your resume and cover letter in English