Destination Product Manager, Leisure Cruises - Orient Express (H/F/X)

TN France; Issy-les-Moulineaux; Sur place; EUR 60 000 - 100 000; Plein temps

Résumé du poste

Join a prestigious brand redefining luxury travel experiences. As a Destination Product Manager, you will curate bespoke journeys for affluent travelers, focusing on the Mediterranean and Caribbean. This role emphasizes creativity, project management, and financial acumen, ensuring high-quality offerings while optimizing costs. Collaborate with diverse teams to deliver memorable experiences, all while contributing to the brand's legacy of excellence. If you are passionate about luxury tourism and thrive in a dynamic environment, this opportunity is perfect for you.

Qualifications

• Minimum 7 years in luxury tourism managing demanding clientele.
• Strong knowledge of cruise/tour operating sector.

Responsabilités

• Design unique, high-end experiences on board and ashore.
• Negotiate partnerships with local suppliers for quality offerings.
• Analyze regional tourism markets for trends and opportunities.

Connaissances

Luxury tourism experience

Project management

Financial analysis

Geographical knowledge (Mediterranean/Caribbean)

Fluency in French and English

Outils

Excel

Description du poste

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Destination Product Manager, Leisure Cruises - Orient Express (H/F/X), Issy-les-Moulineaux

Client: Accor

Location: Issy-les-Moulineaux

Job Category: Other

EU work permit required: Yes

Job Reference: 20444240b7e3

Job Views: 1

Posted: 24.04.2025

Expiry Date: 08.06.2025

Job Description:

Company Description

ORIENT EXPRESS

Artisan of Travel since 1883, Orient Express is a legendary brand, steeped in history and loved by past, present, and future generations. Representing the pinnacle of ultra-luxury hospitality within the Accor Group, this brand is currently experiencing exciting phases of rebirth and expansion.

Orient Express embodies the refined nomadic spirit of travel, inviting each traveler to a place where the journey is the destination. Its portfolio includes The Orient Express, reimagined as a French luxury embassy; Orient Express La Dolce Vita, embodying Italian elegance; Orient Express Silenseas, the world's largest sailing ship; and upcoming hotels in Rome and Venice.

The brand is shaping the future of luxury hospitality, focusing on employee growth and development.

Orient Express Silenseas:

Launching in 2026, this project involves the world's largest sailing ships, a partnership between Accor and Chantiers de l'Atlantique, combining luxury and maritime innovation.

Shipping HoldCo:

The vessels will be owned by a subsidiary of Accor Luxury & Lifestyle, responsible for their construction and operation.

Job Description:

Reporting to the Director of Destination Experiences, the Destination Product Manager specializes in luxury tourism product development, with strong knowledge of the Mediterranean and/or Caribbean regions. The role involves curating bespoke, sophisticated, and culturally immersive travel experiences for affluent travelers.

Missions:

1. Design unique, high-end experiences on board and ashore, including private events.
2. Lead bidding processes with DMC Worldwide.
3. Negotiate and establish partnerships with local suppliers, ensuring a comprehensive and quality offering while optimizing P&L.
4. Coordinate all stages from product design to invoicing, collaborating with sales, marketing, onboard teams, and service providers.
5. Manage budgets to ensure cost-effective delivery without compromising quality.
6. Demonstrate creativity in offering memorable tourist experiences aligned with brand standards.
7. Ensure service quality through customer feedback and corrective actions.
8. Analyze regional tourism markets for trends, competition, and opportunities.
9. Ensure proper data setup in reservation and onboard systems.

Qualifications:

Minimum 7 years of successful experience in luxury tourism or related sectors, managing demanding clientele.

Technical Skills:

• Knowledge of the cruise/tour operating sector.
• Good geographical knowledge, especially of the Mediterranean or Caribbean regions.
• Fluent in French and English (spoken and written).
• Proficient in Excel and financial analysis.

Professional Practices:

• Analysis and synthesis skills.
• Project management abilities.
• Capability to manage multiple tasks/projects simultaneously.
• Adaptability to change.

Behavioral Attributes:

• Organization and rigor.
• Teamwork and autonomy.
• Curiosity and innovation awareness in tourism.
• Willingness to travel up to 10 days per quarter for site inspections.