Design Ops

Sendinblue; Paris; Sur place; EUR 45 000 - 65 000; Plein temps

Résumé du poste

Brevo, une entreprise de CRM en pleine croissance, recherche un UX Design Ops pour rejoindre son équipe à Paris. Vous serez responsable d'améliorer l'efficacité des équipes et de collaborer étroitement avec différentes expertises UX. En tant que B Corp, nous offrons un environnement de travail inclusif et axé sur la croissance professionnelle avec de nombreuses opportunités de formation.

Prestations

Assurance santé privée couverte à 70%

Remboursement de 50% du Navigo ou remboursement kilomètres vélo

Voyages inter-bureaux

Avantages du comité d'entreprise

Comités sociaux et environnementaux

Classe d'anglais et accès à des milliers de cours sur Udemy

Budget pour soutenir votre espace de travail à domicile

Pack de mobilité durable pour vélo

Qualifications

• 3-5 ans d'expérience en UX ou Product Ops.
• Connaissance forte des processus de conception.
• Expertise dans les outils de conception.

Responsabilités

• Optimiser les processus de cycle de conception.
• Faciliter la collaboration entre les équipes UX et Produit.
• Promouvoir l'importance de l'expérience utilisateur.

Connaissances

Conception d'expérience utilisateur

Collaboration interfonctionnelle

Analyse de données

Communication

Outils

Figma

Zapier

Description du poste

Brevo is the leading and fast-growing Customer Relationship Management (CRM) suite designed to enable millions of organizations to connect with people using technology for their success. Our platform gives businesses a unified view of the entire customer journey, empowering them to grow with intuitive marketing and sales tools, including Marketing Automation, Email, SMS, WhatsApp, Chat, and much more. As a proud B Corp certified company, we are committed not only to performance but also to purpose—meeting high standards of social and environmental impact. Today, more than 500,000 businesses across 180 countries, including Louis Vuitton, Carrefour, eBay, and Michelin, trust Brevo’s reliable technology and 75+ integrations to deliver unparalleled customer experiences, reduce costs, and drive sales. Brevo reached €179M ARR in 2024 (35% growth year on year) and has close to 1,000 employees globally.We are looking for a UX Design Ops to join our French office in Paris. You will join our Product team composed of 50 people covering Product ops, Product management, Product design, Content design, User research, System design and Product knowledge. You will report directly to our Product and UX Ops Manager.

As UX Design Ops, you will :

• Team’s efficiency and satisfaction⇒ Contribute to providing the best environnement of work (production, analysis, communication, trainings, team building)!
• Process Optimisation ⇒ Streamline processes to build the most efficient Design cycle (we currently want to perfectly merge Product and Design cycles)
• Cross-functional Collaboration ⇒ Ensure different UX expertises (Product design, Content design, Design system and UX Research) work together smoothly and effectively. You will be the link between Product Management / Tech / Revenue and UX
• User Experience Advocacy ⇒ Define and disseminate the value of Brevo user experience throughout the tribes and external departments.

What will contribute to your success :

• 3-5 years of experience working as a UX / design OPS or Product OPS
• A strong knowledge of UX expertises and design processes
• Expertise in setting up workflows via Make or Zapier
• A strong knowledge of our Design tools stack (Figma, Dovetail or similar, Maze, Fullstory or similar)
• Data driven : experience with product analytics software is a plus
• A strong communicator : you effectively interact with others to build relationships, influence, and facilitate the sharing of ideas and information. You use tact and diplomacy to navigate difficult situations
• An eager learner : you seek opportunities to learn from colleagues, from failures, and from experience
• Result-oriented : you believe progress is incremental and measurable

What we offer :

• Excellent private health care, of which 70% is covered by the company
• 50% Reimbursement of Navigo or bicycle mileage reimbursement
• Inter-office trips
• Work's council benefits (Leeto)
• Social, green and LGBTQIA+ committees to take care of environmental and social matters
• Several services related to prevention, health and personal and professional well-being on Welii platform
• Very competitive referral program
• Second parent leave : 1 month of fully paid leave
• Kids leave : additional time off if your children are sick and need you
• English classes, and over 155000 courses available on Udemy
• Budget to support your workspace at home
• Relocation package for international talents
• A brand new office in a central location with free fruits, drinks & lots of fun activities
• Sustainable Mobility Package if you choose to commute to work on a mechanical or electric bike
• and more!

Meet us !

• A first video interview with our HR Team (30 minutes)
• An interview with our Product Ops Manager and our UX Director
• A final interview with 2 designers

Brevo puts diversity and inclusion at the heart of its values. We examine all applications with treatment based on equal skills and applying the principles of non-discrimination.Brevo values work-life balance and offers flexible working hours and remote work. This policy is based on a mutual understanding between the Head of, Managers, and Team Members.