Delivery and Distribution Planner

JD.COM; Paris; Sur place; EUR 40 000 - 60 000; Plein temps

Résumé du poste

JD Logistics seeks a Delivery & Distribution Planner to optimize delivery for bulky goods across regions. Responsibilities include route planning, scheduling, and coordinating with third-party carriers to ensure timely deliveries. The role requires strong organizational skills and experience in logistics planning.

Qualifications

• 4+ years experience in transport, logistics planning, or distribution scheduling is required.
• Solid understanding of route optimization and fleet scheduling principles.
• Experience with TMS/WMS tools such as SAP TM and Manhattan.

Responsabilités

• Create and optimize daily delivery routes for bulky items.
• Align delivery appointments with customer availability.
• Monitor delivery progress and resolve disruptions.

Connaissances

Route Optimization

Fleet Scheduling

Problem-Solving

Organizational Skills

Attention to Detail

Communication Skills

Outils

TMS

WMS

Description du poste

JD Logistics (JDL) is the logistics arm of JD.com, one of the world's largest and most technologically advanced e-commerce platforms. JDL provides full-spectrum supply chain solutions including warehousing, transportation, last-mile delivery, and reverse logistics. As part of our growing European operation, we are seeking a highly organized and detail-oriented Delivery & Distribution Planner to optimize the movement of bulky goods like furniture, large appliances, and electronics.

Position Overview

As a Delivery & Distribution Planner , you will be responsible for planning and coordinating the daily dispatch of customer orders across the Netherlands and surrounding regions. This role focuses on scheduling efficient and cost-effective delivery routes, ensuring service-level agreements (SLAs) are met, and supporting the smooth distribution of large-format items.

You’ll work closely with warehouse operations, third-party carriers, and in-house delivery teams to ensure timely, accurate, and customer-friendly delivery execution.

Key Responsibilities

• Route Planning : Create and optimize daily delivery routes for bulky items based on order volume, geography, and resource availability
• Schedule Coordination : Align delivery appointments with customer availability and service constraints (e.g., 2-person delivery, installation slots)
• Carrier & Driver Coordination : Assign deliveries to internal and external transport partners and ensure all instructions are communicated clearly
• Load Planning : Optimize truckloads to maximize vehicle utilization while respecting size / weight constraints and delivery priorities
• System Management : Use TMS and WMS to track delivery status, assign routes, and update real-time changes
• Exception Handling : Monitor delivery progress, resolve disruptions (e.g., failed deliveries, delays), and communicate proactively with customer service teams
• Performance Monitoring : Track KPIs such as on-time delivery rate, failed delivery ratio, and average delivery cost
• Continuous Improvement : Identify inefficiencies and collaborate with warehouse and transport teams to improve planning accuracy and delivery speed

Key Qualifications

• 4+ years experience in transport, logistics planning, or distribution scheduling (bulky item or white-glove delivery is a strong plus)
• Solid understanding of route optimization and fleet scheduling principles
• Experience with TMS / WMS tools (e.g., Transwide, SAP TM, ORTEC, Manhattan, etc.)
• Strong organizational and problem-solving skills
• High level of accuracy and attention to detail
• Good communication skills in English;
• Familiarity with last-mile delivery challenges, especially for large / fragile products