Location: Weston
Position Type
Full-Time
Company Overview
ABOUT FESTIVAL FOODS:
We are a Wisconsin family- and employee-owned grocer committed to giving back to our communities and providing guests with exceptional service and value. We operate over 40 full-service supermarkets across Wisconsin.
At Festival, people are our top priority. You’ll see this in our daily interactions, how we treat our guests, and through our extensive associate benefits and programs.
Job Summary
Join the Festival Foods Team as a Full-Time Deli Clerk!
Job Title: Deli Clerk (Full Time)
Type: Hourly
Reports To: Deli Manager
Are you passionate about food service and cooking? Do you enjoy providing customers (we call them guests!) with delicious meal options for breakfast, lunch, and dinner? We are seeking a Deli Clerk to join our team in a retail grocery environment, where you'll play a key role in food preparation and guest service.
At Festival Foods, we aim to make mealtime easier and more enjoyable for our guests, whether they need a quick lunch, a side dish, a dinner option, or feeding a crowd.
Job Description
What You’ll Do:
- Provide Helpful Service: Deliver excellent guest service through friendly greetings, answering questions, and addressing concerns professionally. Your helpful attitude will positively impact every guest interaction.
- Guest Assistance: Help guests locate items and answer the Deli Department phone professionally.
- Order Fulfillment: Receive, prepare, and fulfill guest orders and requests with attention to quality.
- Customer Service: Address and resolve guest concerns promptly using the boomerang principle to ensure satisfaction.
- Quality Control: Inspect, rotate, maintain proper temperatures, and replenish deli products to meet high standards.
- Inventory Management: Maintain proper inventory levels, including containers, lids, spoons, and tags.
- Food Safety: Lead by example in maintaining food safety logs and following safety standards.
- Efficiency: Meet quality standards by 10 am and 5 pm daily.
- Honor Commitments: Maintain regular, timely attendance and provide notice for absences.
- Support the Team: Perform other duties as assigned.
What We’re Looking For:
To succeed as a Deli Clerk, you should have:
- Customer Focus: Ability to deal tactfully and effectively with guests and staff.
- Communication Skills: Good oral and written communication.
- Problem-Solving: Ability to quickly assess and resolve issues in a dynamic environment.
- Safety Awareness: Understanding of safety policies and proper training on equipment.
- Food Knowledge: Knowledge of retail food operations and merchandising, with sound decision-making skills.
Physical Demands and Work Environment
- Lifting up to 50 pounds occasionally.
- Full upper body motion.
- Ability to work at a fast pace.
- May be exposed to extreme temperatures.
Schedule
This is a full-time hourly position with varied schedules including weekdays, weekends, and holidays.
Why Join Us?
Join our deli team to be part of a community that values quality, collaboration, and exceptional food service. We offer weekly pay, career growth opportunities, and a supportive environment.
If you’re passionate about food preparation and creating enjoyable dining experiences, we want to hear from you. Apply today!
Benefits Overview
Why You’ll Love It Here:
- Associate Discount: 15% off groceries for you and your household.
- Weekly & Premium Pay: Paid weekly, with additional pay on Sundays and holidays.
- Two-Week Scheduling: Schedules provided two weeks in advance for better planning.
- Insurance: Vision and dental options available for part-time and full-time associates.
- Support Programs: Paid parental leave, fitness reimbursement, Employee Assistance Program, and more.
- Retirement Plans: 401(k) with company match and Employee Stock Ownership Plan (ESOP).
Festival Foods is committed to diversity and inclusion, providing equal employment opportunities to all.
Address
6205 US-51 BUS
City
Weston
State
WI
Postal Code
54476