Data Center Media Technician - Cloud Infrastructure Ops

Amazon; Paris; Sur place; EUR 27 000 - 42 000; Plein temps

Résumé du poste

Amazon Web Services (AWS) is seeking a Data Center Technician to join our Infrastructure Operations team in Madrid. The role involves installing, maintaining, and decommissioning high-density data center hardware, while adhering to data handling and security policies.

You will work with internal teams and external partners to ensure uptime and service quality. The ideal candidate has hardware troubleshooting experience, strong written communication, and familiarity with ticketing systems.

Qualifications

• 1+ years of computer hardware troubleshooting and repair experience.
• High school diploma or equivalent; an IT-related degree is preferred.
• Experience with ticketing systems and prioritizing tasks.

Responsabilités

• Install, remove, and securely destroy media following policies.
• Unpack, repack, and relocate large enterprise equipment.
• Perform basic networking equipment removal/installation.
• Escalate issues to senior technicians when needed.
• Sanitize data on equipment prior to liquidation.
• Act as data center point of contact for high-severity events.

Connaissances

Hardware troubleshooting

Written communication

Ticketing systems

Formation

High school diploma

Associate's degree or higher in IT

Outils

Ticketing systems

Description du poste

Amazon Web Services (AWS) is seeking a Data Center Technician to join our Infrastructure Operations team in Madrid. The role involves installing, maintaining, and decommissioning high-density data center hardware, while adhering to data handling and security policies.

You will work with internal teams and external partners to ensure uptime and service quality. The ideal candidate has hardware troubleshooting experience, strong written communication, and familiarity with ticketing systems.