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Benefits offered by this job
Competitive salary
Comprehensive benefits package
Flexible working arrangements
Job summary
A leading cloud computing company is seeking an IT Support Manager in Béthune, France. The role involves managing IT infrastructure maintenance, leading technical support teams, and ensuring high availability of GPU clusters in a dynamic environment. Candidates should have over 3 years of experience in critical infrastructure settings and possess strong knowledge of Linux/Unix systems and IT service management. This position offers competitive salary, benefits, and opportunities for professional growth.
Qualifications
3+ years of experience managing technical support teams in a data center or similar critical infrastructure environment.
Strong hands-on background in diagnosing hardware issues, including GPU-based systems.
Practical experience with IT service management processes (ITIL / ITSM).
Responsibilities
Lead and manage IT support teams for data center infrastructure and GPU clusters.
Ensure reliability of GPU clusters and IT infrastructure.
Act as the primary escalation point for operational incidents.
Skills
Leadership
Incident management
Problem-solving
Analytical skills
Technical support
Tools
Linux/Unix
ITIL
GPU systems
Job description
A leading cloud computing company is seeking an IT Support Manager in Béthune, France. The role involves managing IT infrastructure maintenance, leading technical support teams, and ensuring high availability of GPU clusters in a dynamic environment. Candidates should have over 3 years of experience in critical infrastructure settings and possess strong knowledge of Linux/Unix systems and IT service management. This position offers competitive salary, benefits, and opportunities for professional growth.