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A leading global insurance firm in Saint-Ouen-sur-Seine is seeking a Reports & Data Analyst to oversee Workforce Management metrics and generate insightful reports. The ideal candidate will have 2+ years of experience in data analysis and proficiency in tools like Excel and Power BI. This position requires strong analytical skills and the ability to communicate data findings effectively within a multicultural team environment.
In the Global Operations (COO) function, the Workforce Management department is your domain. Here, you'll oversee the reporting and steering of Workforce Management metrics to ensure operations volumes are managed effectively and service levels and performance KPIs are met. This involves translating demand forecasting into comprehensive reports and steering strategies that optimize staffing plans and real-time operations across Business Units and Lines of Business.
As a Reports & Data Analyst within the Global Operations (COO) function, you'll play a crucial role in both generating reports and analyzing Workforce Management metrics. Your work supports the reporting and steering efforts across Business Units and Lines of Business, ensuring that data-driven insights inform strategic decisions and operational efficiency.
This role demands strong analytical skills and a passion for data and reporting. You need to be detail-oriented and capable of translating numbers into actionable insights.