Data & AI Operation Lead

Stellantis; Poissy; Presencial; EUR 70 000 - 100 000; Tempo integral

Resumo da oferta

Stellantis is seeking a Senior IT Operations Manager for its Poissy site to ensure reliable, secure, and efficient operation of business applications and data platforms. You will oversee end-to-end application lifecycles, coordinate AMS providers, manage incidents, and drive continuous service improvement aligned with business priorities.

The role requires strong data platform experience, BI tool proficiency (Qlik, Power BI, Foundry, Snowflake, Databricks), and a solid ITIL background.

Qualificações

• Experience managing modern data platforms and BI tools.
• Understanding of ETL/ELT processes, orchestration frameworks (ADF, DBT, DLTHub).
• Data observability practices and data quality enforcement.
• Familiarity with cloud environments and distributed data architectures.
• Strong knowledge of ITIL processes (Incident, Problem, Change, Service Request).
• Experience with ticketing tools (ServiceNow).
• Experience with monitoring tools and practices for applications and data pipelines (logs, alerts, KPIs).
• Ability to coordinate cross-functional teams and vendors, driving execution and accountability.
• Strong communication skills, with the ability to translate technical topics into business impact.

Responsabilidades

• Oversee the end-to-end operations of business applications and data platforms, ensuring availability, performance, and continuous alignment with business requirements.
• Supervise all phases of the application lifecycle (deployment, evolution, maintenance, decommissioning), ensuring adaptability to changing business needs and technology evolution.
• Manage and coordinate AMS service providers, ensuring performance, cost control, and full compliance with SLAs/OLAs. Drive accountability and continuous service improvement.
• Lead the resolution of major incidents and critical issues, ensuring timely recovery, clear communication, and structured root cause analysis with preventive actions.
• Oversee change management processes, ensuring proper risk assessment, planning, and execution with minimal disruption to business operations.
• Ensure data pipeline stability and data quality by monitoring ETL processes, managing data incidents (e.g. discards), and enforcing data validation and quality checks.
• Define, monitor, and report KPIs/SLAs related to application and data operations (availability, latency, data freshness, incident resolution time).
• Identify improvement opportunities across operations, automation, and monitoring, and implement initiatives to enhance efficiency and user satisfaction.
• Act as the main point of contact for business and IT stakeholders, ensuring alignment on priorities, transparent communication, and effective escalation management.

Conhecimentos

Data platforms

BI tools

ETL/ELT

Cloud environments

ITIL processes

ServiceNow

Monitoring tools

Stakeholder coordination

Communication skills

Cross-functional leadership

Ferramentas

Qlik

Power BI

Foundry

Snowflake

Databricks

Descrição da oferta de emprego

Stellantis is a leading global automaker and mobility provider that offers clean, connected, affordable and safe mobility solutions. Our Company’s strength lies in the breadth of our iconic brand portfolio, the diversity and passion of our people, and our deep roots in the communities in which we operate. Our ambitious electrification and software strategies and the creation of an innovative ecosystem of strategic, game-changing partnerships are driving our transformation to a sustainable mobility tech company.

The driving force behind us is the diverse and talented group of men and women around the world who bring their passion and experience to their work every day. And while we are a truly global organization, we remain deeply rooted in the communities in which we operate and where our colleagues live and work.

With industrial operations in nearly 30 countries, Stellantis could consistently exceed the evolving needs and expectations of consumers in more than 130 markets, while creating superior value for all stakeholders.

Job Description

Ensure the reliable, secure, and efficient operation of business applications and data platforms, guaranteeing service continuity and alignment with business priorities and strategic goals.

Key Responsibilities

• Oversee the end-to-end operations of business applications and data platforms, ensuring availability, performance, and continuous alignment with business requirements.
• Supervise all phases of the application lifecycle (deployment, evolution, maintenance, decommissioning), ensuring adaptability to changing business needs and technology evolution.
• Manage and coordinate AMS service providers, ensuring performance, cost control, and full compliance with SLAs/OLAs. Drive accountability and continuous service improvement.
• Lead the resolution of major incidents and critical issues, ensuring timely recovery, clear communication, and structured root cause analysis with preventive actions.
• Oversee change management processes, ensuring proper risk assessment, planning, and execution with minimal disruption to business operations.
• Ensure data pipeline stability and data quality by monitoring ETL processes, managing data incidents (e.g. discards), and enforcing data validation and quality checks.
• Define, monitor, and report KPIs/SLAs related to application and data operations (availability, latency, data freshness, incident resolution time).
• Identify improvement opportunities across operations, automation, and monitoring, and implement initiatives to enhance efficiency and user satisfaction.
• Act as the main point of contact for business and IT stakeholders, ensuring alignment on priorities, transparent communication, and effective escalation management.

Required Skills

• Experience managing modern data platforms and BI tools (e.g. Qlik, Power BI, Foundry, Snowflake, Databricks).
• Understanding of ETL/ELT processes, orchestration frameworks (ADF, DBT, DLTHub), and data observability practices.
• Familiarity with cloud environments and distributed data architectures.
• Strong knowledge of ITIL processes (Incident, Problem, Change, Service Request).
• Experience with ticketing tools (e.g. ServiceNow).
• Experience with monitoring tools and practices for applications and data pipelines (logs, alerts, KPIs).
• Ability to coordinate cross-functional teams and vendors, driving execution and accountability.
• Strong communication skills, with the ability to translate technical topics into business impact.
• Ability to manage competing priorities in a fast-paced operational environment.

At Stellantis, we assess candidates based on qualifications, merit and business needs. We welcome applications from people of all gender identities, age, ethnicity, nationality, religion, sexual orientation and disability. Diverse teams will allow us to better meet the evolving needs of our customers and care for our future.