Danish Customer Service Agent (Entry Level)

RDN CONS; France; Remote; EUR 18,000 - 24,000; Full time

Benefits offered by this job

Competitive salary package

Fully paid relocation support

Remote work setup in Greece

Paid training and learning

Multicultural working environment

Career development opportunities

Private health insurance

Job summary

RDN CONS is seeking Danish-speaking Customer Service Agents for an entry-level, fully remote role. The position requires relocation to Greece, where you will be based, and training is provided to help you start your career in international customer support.

You will handle inquiries in Danish via phone, email, or chat, ensuring accurate information, documenting interactions, and escalating complex cases as needed. The employer offers relocation support and health insurance.

Qualifications

• Native or fluent Danish language required.
• English level at least B2.
• No prior customer service experience required; training provided.
• Strong communication and problem-solving abilities.
• Customer-oriented mindset with attention to detail.
• Basic computer literacy and ability to work with multiple systems.
• Willingness to relocate to Greece and work remotely from there.

Responsibilities

• Handle inbound customer inquiries via phone, email, and chat in Danish.
• Provide accurate, timely, and professional support regarding products and services.
• Resolve customer issues efficiently while maintaining high satisfaction.
• Document interactions and update customer records using internal systems.
• Follow company policies, quality standards, and data protection guidelines.
• Escalate complex cases to relevant internal departments when needed.

Skills

Danish language proficiency

English (B2 level)

Strong communication skills

Problem-solving

Customer-oriented mindset

Basic computer literacy

Willingness to relocate to Greece and-

Job description

Location: Remote (based in Greece)

Relocation: Mandatory relocation to Greece (fully supported)

Language Requirements: Danish (native or fluent)

Employment Type: Full-time

About The Role

Our respected client, a leading international organization operating in a fast-paced, customer-centric environment, is currently seeking Danish-speaking Customer Service Agents to join their growing team. This is an entry-level position, ideal for candidates looking to start or develop a career in customer support within an international setting.

The role is remote, however candidates must relocate and reside in Greece, as per operational and contractual requirements.

Key Responsibilities

• Handle inbound customer inquiries via phone, email, and/or chat in Danish
• Provide accurate, timely, and professional support regarding products and services
• Resolve customer issues efficiently while ensuring high satisfaction levels
• Document interactions and update customer records using internal systems
• Follow company policies, quality standards, and data protection guidelines
• Escalate complex cases to relevant internal departments when necessary

Candidate Profile

• Native or fluent Danish speaker
• Good command of English (Level B2)
• No previous customer service experience required (training provided)
• Strong communication and problem-solving skills
• Customer-oriented mindset with attention to detail
• Basic computer literacy and ability to work with multiple systems
• Willingness to relocate to Greece and work remotely from there

What Our Client Offers

• Competitive salary package
• Fully paid relocation support (including flight and accommodation assistance, where applicable)
• Remote work setup once based in Greece
• Paid training and continuous learning opportunities
• International and multicultural working environment
• Career development and internal mobility opportunities
• Private health insurance and additional benefits

Application Process

Interested candidates who meet the language requirements and are open to relocating to Greece are encouraged to apply. All applications will be handled with strict confidentiality.