Cybersecurity & Service Delivery Group Lead

Lamacompta; Clichy; Sur place; EUR 70 000 - 100 000; Plein temps

Résumé du poste

L'Oréal recherche un 'Group Cybersecurity & Service Delivery Lead' pour renforcer sa sécurité et améliorer la qualité des services IT. Ce rôle de leadership implique la gestion des initiatives de cybersécurité et l'optimisation des processus ITSM, tout en collaborant avec une équipe dynamique. Les candidats doivent avoir une expertise en cybersécurité et en gestion de projets, avec un diplôme en IT requis. L'entreprise offre un environnement de travail hybride et de nombreux avantages.

Prestations

Politique de travail hybride

Accès à une boutique VIP

Remboursement de 60% des frais de transport

Restaurant d'entreprise

Formation continue

Journée citoyenne

Qualifications

• Expertise en cybersécurité et infrastructure IT.
• Expérience en gestion ITSM et réponse aux incidents.
• Certifications ITIL ou en cybersécurité préférées.

Responsabilités

• Diriger les initiatives de cybersécurité et gérer les processus ITSM.
• Collaborer avec l'équipe de sécurité pour identifier les risques.
• Mettre en œuvre des solutions de surveillance avancées.

Connaissances

Cybersécurité

Gestion des incidents

Gestion des projets

Leadership

Communication

Formation

Bac+3 ou Bac+5 en IT

Description du poste

Unleash Your Potential at L'Oréal's Beauty Tech!

For more than a century, L’Oréal has devoted itself solely to one business: Beauty. Present in 150 countries across five continents and with €42 billion consolidated sales, L'Oréal is the global industry leader. With 37 global beauty brands across four divisions, L’Oréal offers beauty for each covering all beauty categories and catering to all beauty desires. With the acquisition of the Australian brand Aēsop in 2023, the Group continues to expand its portfolio through targeted acquisitions as part of its drive to create the future of beauty.

Today, L’Oréal includes more than 2,000 tech positions and is constantly growing. Beauty Tech is changing the game and leading the shift towards new consumer realities and a digital disruption. Championing Beauty Tech, we invent the beauty of the future while becoming the company of the future.

Beauty Tech is how we know our consumers intimately, augmenting their beauty journeys with unparalleled diverse and sustainable experiences. Beauty Tech equips the Group with the key assets it needs to conquer this new world, where Tech has become strategic. With this ambition, L’Oréal continues to recruit diverse, innovative, skilled and passionate minds in different tech domains such as Data, Digital, Cloud, Cyber Security, IT Architecture, DevOps, Applications and Infrastructure.

YOUR FUTURE TEAM

Protecting L'Oréal's Beauty Tech: A Mission of Global Impact. We safeguard L'Oréal's global tech infrastructure, ensuring its security, resilience, and seamless operation. Our mission is threefold: cybersecurity strategy execution aligned with the CISO, global ITSM orchestration (leading asset and change management), and implementing advanced monitoring for proactive operational intelligence.

Join Our Global Team. Our core team of ten collaborates closely with thirty colleagues across all zones, fostering a strategic, dynamic, and globally connected environment.

Shape the Future of Beauty Tech. Navigate the evolving threat landscape, harmonize global strategies with local needs, balance robust security with business agility, and champion the adoption of transformative technologies. Contribute to a mission of global significance at L'Oréal.

What a day in the life of the Infrastructure team looks like:

Responsibilities

Reporting to the Group CTO and functionally to the Group CISO, the “Group Cybersecurity & Service Delivery Lead” manages a team responsible for improving the security and the service quality of L'Oréal's global tech infrastructure. This includes leading cybersecurity initiatives, ensuring efficient IT Service Management (ITSM) processes, and leading advanced monitoring for proactive operational intelligence. Key responsibilities include:

• Cybersecurity Leadership: Collaborating with the security team to identify and define the necessary security risks, the functional requirements, then the relevant solutions and measures with the infrastructure domains, considering potential threats and vulnerabilities. Leading IT Disaster Recovery management, driving security project implementation, coordinating vulnerability remediation, and ensuring compliance with security policies and standards. This involves leading the Infrastructure Security Committee and overseeing the infrastructure teams action plans and progress.
• ITSM Leadership: Implementing, improving, and harmonizing ITSM processes across the infrastructure, including developing KPIs, conducting service-level reporting, and managing Change Advisory Board (CAB) and Crisis management governance and operation. This role involves strong collaboration with SDM community, for ITSM process adoption and continuous improvement at Group, Zones and MSP level.
• Proactive Operational Intelligence:Leads the implementation and utilization of advanced monitoring and observability solutions to gain real-time insights, enabling proactive identification and mitigation of potential infrastructure issues.
  
  

This role focuses specifically on the Global Security and ITSM Programs, requiring strong leadership, technical expertise, and a collaborative approach.

THIS IS WHAT YOU WILL NEED TO SUCCEED!

First and foremost, we love people that are curious, collaborative, eager to have an impact, proactive and who value innovation, autonomy, and team spirit.

Secondly, in this specific position, it will be important for you to have:

This senior leadership role requires a Bachelor's or Master's degree in IT or significant equivalent experience in a large organization. The ideal candidate possesses deep expertise in cybersecurity, IT infrastructure, and ITSM, demonstrated through strong technical knowledge, leadership, and communication skills. Experience with incident response, disaster recovery, vulnerability management, and vendor/project management are essential. A strategic mindset, problem-solving abilities, and a focus on improving security posture and service delivery are crucial. ITIL or cybersecurity certifications are preferred. Fluency in English is mandatory, and French is a plus.

LET US GIVE YOU 6 OTHER REASONS TO JOIN US!

Joining L'Oréal Means Joining a Company That

• Invests in Tech and positions its Tech teams at the heart of its digital transformation strategy.
• Allows its employees to have a real impact, to test their ideas, to innovate and to build our future.
• Offers a Hybrid Work Policy: 3 Days in Office, 2 Days Work from Home
• Provides many benefits: VIP staff shop offering our products at a preferential rate, a company restaurant & gym, 60% reimbursement of transportation subscription, a work council offering lots of employee discounts (social & cultural activities, holiday vouchers etc.) and much more!
• Delivers a powerful and innovative HR policy: dynamic mobility policy, significant investment in employee training, regular re-evaluation of remuneration, numerous innovative HR measures: Time Savings Account, paternity leave, Citizen Day, etc.
• Is an Equal Opportunity Employer and takes pride in a diverse environment. We would love to find out more about you as a candidate and we do not discriminate in recruitment, hiring, training, promotion, or other employment practices. The beauty we find in our differences gives us the freedom to go beyond. That’s the beauty of L’Oréal.
  
  

GOOD TO KNOW: THE RECRUITMENT PROCESS

• Interview with HR
• Interview with the hiring manager
• Interview with the business leader
  
  

We will be delighted to exchange with you!

Want to learn more about L’Oréal Beauty Tech? Click here.