Customer Supply Chain Project Leader

Albéa; Gennevilliers; Sur place; EUR 40 000 - 70 000; Plein temps

Résumé du poste

An established industry player is seeking a Supply Chain Specialist to optimize processes and enhance customer satisfaction. In this role, you will analyze existing supply chains, develop improvement proposals, and collaborate across teams to ensure seamless operations. Your expertise in supply chain management and strong analytical skills will be crucial in driving performance and aligning customer expectations. Join a forward-thinking company that values innovation and teamwork, and contribute to enhancing supply chain agreements and operational efficiency across Europe.

Qualifications

• 3+ years of experience in supply chain management with customer interfacing.
• Strong analytical skills and knowledge of lean methods.

Responsabilités

• Analyze and develop supply chain processes to meet customer expectations.
• Collaborate with teams to improve operational efficiency and agreements.

Connaissances

Analytical Skills

Problem-Solving

Communication Skills

Presentation Skills

Lean Methods

Process Mapping

Formation

Bachelor in Industrial Engineering

Bachelor in Supply Chain Management

Bachelor in Business Administration

Outils

Excel

ERP Systems

Description du poste

About Albea & the Product line that is recruiting

Albéa is a world leader in beauty, personal care, oral care, pharmaceutical and food packaging. Albéa Gennevilliers is home to our global headquarters.

Scope

Tubes Europe Cluster : 10 facilities in 7 countries

Covers portfolio of Tubes Europe working in collaboration with plant organizations and other functions.

Collaborates with plants, purchasing, sales and supply chain teams in Europe, and also collaborates with other clusters in Tubes and C&F organizations where there is synergy.

Reports to Supply Chain Director for the Cluster.

Main activities

• Analyze existing way of working with customers and expectations to redefine and develop supply ways of working. The review may require analysis of internal Albéa activities as well as customer and / or supplier activities.
• Develop improvement proposals and review them with all parties involved (internal supply chain, sales & marketing, production, quality, NPD etc.). The improvements can include business, process, organization, and tools / IT solutions.
• Work with NPD and S&OP teams to ensure that new business opportunities and wins are monitored and covered by appropriate agreements.
• Work with IT and other internal teams to optimize information flows using digital tools in collaboration (EDI, portals, etc.)
• Utilize Albéa supply KPIs or other monitoring systems agreed with customers to monitor the performance and drive root cause analysis / corrective actions.
• Support improvement of our working capital performance by improving the rotation of customer stocks (finished goods held for call-off, semi-finished and raw materials held as safety stock) through revised agreements and monitoring.
• Develop and improve customer supply chain agreements to define and monitor all key parameters in place between Albéa and customers, ensuring those parameters are reflected in our ERP systems.
• Develop supply chain network in Europe to ensure training of the relevant people in the processes and tools that have been defined and ensure that all targeted customers are covered by central or local resources.
• Cascade cluster initiatives and targets to sites and ensure local supply chain follow-up / execution. Participates in other wider improvement projects.

Accountability including KPIs

Guarantee customer expectations are aligned and met : OTIF & Customer Satisfaction

Guarantee inventory levels are right-sized and accurate : Days of Inventory

Review and implement customer agreements in a timely manner

Ensure required levels of competence and training on each site regarding those practices : Excellence System rollout

Experience and education

• Bachelor degree (Industrial Engineering, Supply Chain Management, Business Admin, a plus).
• Experience in supply chain management 3 years minimum
• Experience in interfacing with customers from operational and / or commercial perspective
• Experience in working with and managing international teams would be advantageous.

Knowledge / Technical Skills required

• Strong analytical and problem-solving skills
• Communication and presentation skills, ability to develop and maintain relationships with colleagues, customers and suppliers.
• Knowledge and application of lean methods and process mapping tools (e.g. value stream mapping)
• Able to work independently and proactively as well as working as part of a team.
• Proficiency in IT tools including Excel, ERP systems.
• Win as One Team - Teaches, coaches and mentors others. Provides constructive feedback regularly.
• Win as One Team -Breaks silos. Actively supports and contributes to the success of other departments.
• Engage & Act - Manages priorities, Acts at the right time and decisively.