Customer Supply Chain Director France Benelux

SharkNinja; Paris; Hybride; EUR 60 000 - 100 000; Plein temps

Résumé du poste

An established industry player is seeking a dynamic Customer Supply Chain Director to lead operations in France and Benelux. This pivotal role involves driving supply chain excellence, developing strategic retailer partnerships, and enhancing operational efficiency. The ideal candidate will possess a strong background in logistics and demand planning, coupled with exceptional leadership skills. Join a forward-thinking company that values innovation and collaboration, where your contributions will directly impact growth and service excellence. If you're ready to take on challenges and drive results in a fast-paced environment, this opportunity is perfect for you.

Prestations

Health insurance

Retirement plans

Paid time off

Employee stock purchase options

Wellness programs

Product discounts

Qualifications

• Proven leadership experience in supply chain and logistics.
• Expertise in S&OP processes and data analytics.

Responsabilités

• Lead supply chain operations for France & Benelux markets.
• Manage order and shipment plans to meet revenue objectives.
• Streamline processes to maximize service and efficiency.

Connaissances

Leadership in supply chain

Order management

Logistics

Demand planning

Data analytics

Problem-solving

Communication skills

Collaboration

Formation

Bachelor's degree in Supply Chain Management or related field

Outils

S&OP / IBP processes

Order management tools

Description du poste

SharkNinja is a global product design and technology company with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people's lives in homes around the world. The company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another, allowing SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts, with more than 3,300 associates, the company's products are sold at key retailers online and offline and through distributors around the world.

Paris, France / Hybrid 3 days per week in our Paris office

As we continue our rapid growth, we're looking for a France & Benelux Customer Supply Chain Director to join our EMEA Operations team.

As a key member of the EMEA Operations Leadership team, the successful candidate will leverage a relentless desire to win and drive our continuous improvement ethos that seeks the best solution to deliver the world-class results that SharkNinja has consistently generated over the last decade.

What You'll Do:

• Lead cross-functional supply chain operations for the France & Benelux markets to enable continued growth and deliver outstanding service to our consumers and retailer partners.
• Be the face of SharkNinja Operations with our customers, developing integrated retailer partnerships to deliver first-class results against key operating metrics (product availability, service & cost).
• Own the monthly order and shipment plans to deliver revenue objectives, leading action plans to address risks and capitalize on opportunities.
• Streamline cross-functional processes across channels and customer accounts to eliminate inefficiencies and maximize service.
• Advance order management tools, technologies, and reporting capabilities in partnership with Global teams and retailers.
• Manage a team responsible for after-sales service across markets, advancing French Repairability Index scores across brands and driving reverse logistics efficiency.
• Support Demand Planning and Commercial teams with forecasting processes across key retailers to deliver accurate order planning and seamless new product launches.
• Take ownership of additional markets and channels as requested and partner with leaders in other business functions to drive operational initiatives.

What You'll Bring:

• Proven leadership experience across customer supply chain, order management, logistics, and demand and supply planning within organizations known for world-class supply chain capabilities.
• Track record of leading in a matrix structure and fostering value-driven partnerships with external customers.
• Expertise in S&OP / IBP processes and comprehensive end-to-end supply chain knowledge.
• Strong ability to leverage KPIs and data analytics to identify trends, improve processes, and deliver measurable improvements.
• Exceptional problem-solving skills with the ability to structure complex issues and develop effective solutions.
• Collaborative mindset with a proven track record of building effective long-term relationships across internal and external teams.
• Clear and impactful communication skills, both written and verbal, with the ability to influence stakeholders at all levels.
• Strong work ethic with a results-driven approach, ensuring follow-through on commitments.
• Willingness to adopt a hands-on approach, demonstrating adaptability and urgency in response to shifting priorities.

Our Culture

At SharkNinja, we don't just raise the bar—we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you'll be right at home.

What We Offer

We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high-impact Learning Programs featuring bold voices redefining what's possible. When you join, you're not just part of a company—you're part of an outrageously extraordinary community. Together, we won't just launch products; we'll disrupt entire markets.

At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja's innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA.

Learn more about us: Life At SharkNinja Outrageously Extraordinary