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Une entreprise innovante recherche un Senior Customer Success Manager passionné par la création de valeur pour les clients. Dans ce rôle clé, vous serez responsable de la gestion des relations avec des comptes stratégiques, en assurant une adoption élevée des produits et en identifiant des opportunités de croissance. Vous travaillerez en étroite collaboration avec les équipes internes pour garantir la satisfaction des clients et influencer le développement de produits. Si vous êtes prêt à relever un défi dans un environnement dynamique et diversifié, cette opportunité est faite pour vous.
Founded in 2014, Shippeo is a leading European SaaS company specializing in supply chain visibility. Over the past two years, we have experienced rapid growth, securing €140 million in funding, including €30 million raised in January 2025.
At Shippeo, we take pride in our exceptional diversity, with a team comprising 27 nationalities and fluent in 29 languages. With offices spanning Europe, North America, and most recently Asia, we deliver global, multimodal, real-time transportation visibility to customers across industries such as retail, manufacturing, automotive, and CPG.
Our vision is to become the world's leading data platform for the freight industry. By leveraging our expanding network, real-time data, and AI, we empower supply chains to deliver superior customer experiences while achieving operational excellence.
Job Description
Are you a problem-solver with a passion for delivering value to customers? Do you thrive in dynamic environments, enjoy managing operational tasks, and have a background in consulting? We’re looking for a Senior Customer Success Manager to join our team and take ownership of key client relationships!
Why this role matters : In this pivotal position, you’ll report to the regional Customer Success Director and manage a portfolio of key customer accounts. Your mission will be to drive business value for our customers through adoption, satisfaction, and expansion of Shippeo’s offerings.
What you'll do :
Who we're looking for :
Application Requirements : Since Shippeo operates internationally, please submit your CV in English. We’re eager to hear from you if you’re ready to take on a challenge and grow your career in a supportive, innovative environment.
We are looking for talents who share our values :
Diversity Statement
We are committed to fostering diversity and inclusion within our workplace as we value the unique perspectives and experiences that individuals from all backgrounds bring to our team. We are dedicated to providing equal employment opportunities to all candidates, regardless of their background or abilities, and our commitment to inclusion is reflected in our policies, practices, and workplace culture.