Customer Success Manager

Go1; Strasbourg; Sur place; EUR 40 000 - 55 000; Plein temps

Résumé du poste

A leading customer success company in Strasbourg is seeking a dedicated professional to manage client relationships and ensure satisfaction. The ideal candidate will demonstrate strong communication skills and a commitment to customer success. Responsibilities include managing client retention and helping clients achieve their goals. This role requires a bachelor's degree or equivalent experience.

Qualifications

• Bachelor's degree or equivalent experience.
• Experience in customer success.
• Strong written and verbal communication skills.

Responsabilités

• Own overall relationship with assigned clients.
• Ensure retention and satisfaction of all assigned clients.
• Aid clients in achieving their goals.

Connaissances

Customer relationship management

Analytical skills

Communication

Detail-oriented

Formation

Bachelor's degree or equivalent experience

Description du poste

The ideal candidate will have impeccable relational skills and can create win/win environments for all parties that he or she works with. This candidate will be responsible for providing an excellent customer service experience and help customers achieve their desired goals.

Responsibilities

• Own overall relationship with assigned clients
• Ensure retention and satisfaction of all assigned clients
• Aid clients in achieving their goals

Qualifications

• Bachelor's degree or equivalent experience
• Experience in customer success
• Strong written and verbal communication skills
• Detail oriented and analytical
• Demonstrated ability to increase customer satisfaction