Customer Success Executive - Apprenticeship

Ogury; Paris; Hybride; EUR 30 000 - 50 000; Plein temps

Résumé du poste

Une entreprise innovante dans le secteur de la publicité recherche un apprenti Customer Success Executive pour rejoindre son équipe dynamique. Dans ce rôle, vous serez responsable de la gestion des campagnes publicitaires et de la satisfaction des clients, tout en collaborant étroitement avec les équipes de vente et d'AdOps. Vous aurez l'occasion de développer vos compétences en communication et en gestion de projet dans un environnement inclusif et stimulant. Ce poste vous offre une excellente opportunité de croissance professionnelle dans un cadre de travail flexible et axé sur le bien-être des employés.

Prestations

Package de compensation compétitif

Flexibilité des horaires et du lieu de travail

Couverture complète des avantages

Avantages CSE

Congés généreux

Vouchers de repas quotidiens

Accès à des ressources de santé physique et mentale

Qualifications

• Excellentes compétences interpersonnelles et de communication requises.
• Doit être organisé, réactif et capable de travailler en équipe.

Responsabilités

• Assurer l'exécution fluide des campagnes publicitaires et la satisfaction des clients.
• Maintenir et développer les relations avec les clients au quotidien.

Connaissances

Compétences interpersonnelles

Communication

Organisation

Multitâche

Français écrit

Français parlé

Formation

Inscrit dans une école avec contrat d'apprentissage

Outils

Microsoft Office

PowerPoint

Description du poste

About Ogury

Ogury is a global adtech company that delivers Personified Advertising solutions grounded in privacy to brands, agencies and publishers by focusing on targeting personas, not people.

We deliver relevant audiences at scale and on quality publisher inventory thanks to our exclusive data, which is meticulously collected and crafted from millions of self-declared customer surveys, enriched with billions of impactful data points, and refined by AI. This results in audience insights and performance not available through any other adtech platform.

Founded in 2014, Ogury is a global organization with a diverse team of 500+ people across 19 countries.

At Ogury, our vision unites us all. But we know that it takes people from all walks of life to come together and make it happen. We embrace and celebrate what makes us different, creating a unique and winning culture where everyone feels safe, has access to the same opportunities, and is excited about bringing their most authentic self to work. Everyday.

Together we’re changing the face of adtech with values that inspire excellence, standards that encourage a leadership mindset, and an inclusive workplace where Ogurians are engaged and know they belong.

Working at Ogury

At Ogury, we pledge to provide all our team members with an equitable voice across our company and community. We understand that to have Ogurians who are engaged, respected, and who feel proud to belong, means creating a safe space where everyone feels comfortable bringing their most authentic selves to work. Everyday.

Ogury is looking for a Customer Success Executive apprentice to join the Customer Success France team for a 12-month work-study program apprenticeship starting in September.

As a Customer Success Executive, your main mission is to ensure the smooth execution of all our advertising campaigns and client satisfaction. The CSE works closely with both the Sales and AdOps teams.

Your tasks :

• Support the Sales team on various tasks
• Assist in preparing client meetings
• Receive and respond to client briefs
• Update and produce ad hoc documents to meet client needs

Campaign management and follow-up:

• Advise clients on best practices when working with Ogury
• Receive and centralize all assets required to launch campaigns
• Monitor campaign launches, performance, and delivery
• Send mid- and end-of-campaign reports

Client relationship management:

• Maintain and grow client relationships on a daily basis
• Analyze audiences using Ogury’s exclusive data to support clients before and after campaigns

Your profile :

• You have excellent interpersonal and communication skills – you’ll be in direct contact with our clients
• You are detail-oriented, organized, responsive, and able to multitask and collaborate with multiple teams
• Your written French is flawless
• You are proficient in Microsoft Office, especially PowerPoint
• You speak French fluently
• You are enrolled in a school that allows for a work-study (apprentissage) contract starting in September

How Ogury supports you

At Ogury, we believe in taking care of our team members and providing a work environment that supports both professional growth and personal well-being.

While benefits may vary by location, here’s a glimpse of what you can typically expect when you join our team:

• A competitive compensation package
• Flexibility in working hours and location
• Comprehensive benefits coverage
• CSE Benefits
• Generous holiday and leave allowance, in addition to national holidays
• Daily meal voucher
• A strong focus on the well-being of our team members, with access to both physical and mental health resources
• And more

We thank you in advance for your interest in Ogury!

#LI-HP1 #LI-Hybrid

Our Commitment

At Ogury, we are committed to fostering an inclusive workplace by providing equal employment opportunities to all. We will consider all qualified applicants without discrimination based on any characteristic protected by applicable laws.

We are committed to providing an accessible and inclusive candidate experience. If you require accommodations during the recruitment process, please contact us at [e-mail]. In accordance with applicable laws, we will work with you to provide reasonable support and ensure a fair hiring process.

Please note that this position is for an existing vacancy and is open to all qualified candidates.