Customer Service Representative - Work from Home

Inspire Direct Marketing; Massilly; À distance; Plein temps

Résumé du poste

Join a passionate team as a Customer Service Representative in a fulfilling work-from-home role. This position offers a chance to make a difference by engaging with donors and supporting important charitable causes. You'll enjoy a friendly work environment, full-time hours, and opportunities for professional growth. With competitive pay and benefits, this role is perfect for those who love connecting with people and making a positive impact. If you're ready to elevate your career and contribute to meaningful work, this is the opportunity for you!

Prestations

100% paid training

Health benefits

Growth opportunities

Team culture and activities

Lunch-and-learns

Workshops

Qualifications

• Minimum 2 years of customer service or call center experience required.
• Must be a great communicator and enjoy talking to people.

Responsabilités

• Engage and inspire donors through creative conversations.
• Work collaboratively in a team to achieve fundraising goals.

Connaissances

Customer Service

Communication Skills

Technical Savvy

Outils

Windows PC

USB Headset

Webcam

High-speed Internet

Description du poste

Customer Service Representative - Work from Home

This is a full-time, zero-commission, outbound, work-from-home position.

$20.00-$24.00/hour + Benefits.

Role Description:

Each day and each call can be different. We find new child sponsors, welcome new donors, renew event participants, and invite donors to give monthly. We thank, connect, engage and inspire. We look for creative new ways to delight on every call. We are all about teamwork, customer connections and most importantly, having fun while we do it.

Quit your day job, come help us save the world!

If you are a mature sales or customer service representative, come join our team of professional fundraisers to elevate your career and use your skills to help make our world a better place.

We Are:

We are a Canadian agency on a mission to inspire fundraising. We provide a warm and friendly voice to the largest and most respected charities in Canada. Our team is passionate, engaged and extremely effective. We call existing supporters to raise funds for important causes around the globe. So while there are no cold calls or high-pressure tactics, we are a performance team and results matter. We hope they motivate you as well.

What you should bring:

• You are looking for full-time hours, 40 hours a week
• A minimum of 2 years’ customer service and call centre experience
• You love talking to people and are a great communicator
• Availability to work 1:00pm to 10:00pm Mon -Thu and 10:00am to 7:00pm Fri (EST)
  
• Availability to work occasional Saturday shifts (10:00am to 5:00pm)
• You are technically savvy and self-reliant
  

Specific job requirements:

• A newer-version Windows PC or laptop computer (Apple or Mac are not supported)
• A professional work from home office space
• High-speed cabled internet connection (min of 25 mbps down/5 mbps up)
• A USB headset and webcam

What you can expect from us:

• Permanent, full-time employment with consistent hours and growth opportunities
  
• $20.00 - $24.00 hourly w bonuses
  
• Engagement with world-class charitable organizations
  
• 100% paid training and health benefits (at 3 months)
• Training opportunities, lunch-and-learns, workshops
  
• Team culture and activities, ice breakers, community events
  

There are no fees to apply. If you are looking to be part of something bigger than yourself and to join a mature call centre team with opportunities to grow and support your peers; we would love to hear from you.

Please note: We thank everyone for their interest however only the best qualified candidates may be contacted.

Inspire is committed to Employment Equity and Diversity. We welcome and encourage applications from persons with disabilities. Accommodations are available upon request for candidates who participate in all aspects of the selection process. We do not discriminate against any employee or applicant for employment because of national origin, race, religion, ethnicity, age, disability, sex, sexual orientation, gender identity, veteran status or any other federal, provincial, or local protected class.