Customer Service Representative - French Speaking - Fully Remote Greece

Dila Recruitment; Lyon; À distance; EUR 24 000 - 30 000; Plein temps

Résumé du poste

Join a leading recruitment company as a French Speaking Customer Service Representative. This fully remote role allows you to deliver outstanding service while working from Greece. Enjoy competitive salaries, relocation support, and professional growth opportunities in a diverse environment.

Prestations

Competitive monthly salary + 2 extra salaries per year

Health care benefits and numerous other discounts

Free online Greek language courses

Complete support for relocation to Greece

Qualifications

• Prior customer support experience would be an advantage.

Responsabilités

• Communicate with customers via phone, chat & e-mail.
• Track and follow cases to ensure they closed efficiently.
• Maintain high customer satisfaction.

Connaissances

Fluency in French

Advanced English knowledge

Strong troubleshooting skills

Outils

iOS

MacOS

Description du poste

Ready for a career move that feels right? At Dila Recruitment , you're more than just a resume. We offer a deeply personal recruitment experience, taking the time to understand your individual aspirations. Plus, our team of recruiters lives and works internationally, providing you with access to a wider range of global opportunities and a nuanced understanding of different markets.

Location : Remote – Based in Greece

Employment Type : Full-time

Work Model : Fully Remote

Grow Your Career : Remote French Speaking Customer Service Jobs in Greece

Are you fluent in French and motivated to deliver outstanding service from anywhere in Greece? Join our remote team as a French Speaking Customer Service Representative, serving as the trusted point of contact for our customers. At our inclusive company, you’ll find a welcoming, diverse environment where your professional development and well-being come first.

What you will do :

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they closed in an efficient and timely manner
• Maintain high customer satisfaction, representing a major brand
• Assist customers to manage / secure their account & passwords
• Set-up repairs for hardware-related issues
• Escalate unresolved cases by contacting 2nd level support Interaction Experts
• Maintain high customer satisfaction

What you will bring :

• Fluency in French
• Advanced English knowledge
• Familiarity with iOS and / or MacOS, or comparable technology, is preferred
• Prior customer support experience would be an advantage
• Strong troubleshooting skills

What we offer :

• Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, finding an apartment (-all at no cost to you-)
• Competitive monthly salary + 2 extra salaries per year
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses
• State of the art premises, providing a great working environment with relaxing break areas
• Work for a Great Place to Work-Certified Company that fosters diversity

Join Our German Speaking Remote Customer Service Team – How to Apply

If you are fluent in French and English and want to make a difference for customers while working fully remote in Greece, we’d love to hear from you! Please submit your CV in English to take the next step in your customer service career within a multicultural, supportive team. Seize the opportunity to achieve your full potential with us!