Customer Service Representative - French Market (FULLY REMOTE IN GREECE)

Cross Border Talents; Paris; Remote; EUR 24,000 - 28,000; Full time

Benefits offered by this job

Monthly bonus up to €200

Full training and support

Remote work from Greece

International team & growth

Job summary

Cross Border Talents is seeking a French-speaking Customer Service Representative to support Facebook users for the French market. This fully remote role is based in Greece and offers training, a flexible setup, and an international team.

You will handle inquiries, investigate issues, monitor reports, and contribute to improving processes while communicating with empathy and clarity in both French and English.

Qualifications

• Fluency in French and English.
• Excellent communication and empathy skills.
• Proactive and community-first mindset.
• Attention to detail and analytical thinking.

Responsibilities

• Offer friendly and timely support to French-speaking Facebook users.
• Investigate and resolve account and content issues.
• Monitor abuse reports and uphold community standards.
• Spot trends and elevate complex problems when needed.
• Use your insights to improve the way we work.

Skills

French

English

Communication

Empathy

Attention to detail

Analytical thinking

Job description

Job Openings Customer Service Representative - French Market (FULLY REMOTE IN GREECE)

About the job Customer Service Representative - French Market (FULLY REMOTE IN GREECE)

Work from Paradise: French Customer Service Representative Remote from Greece!

Parlez-vous français ? Ready to take your career to the next level while living your best summer in Greece?

Were looking for French-speaking Customer Service Representatives who want more than just a job they want a lifestyle. Imagine working remotely, enjoying the Mediterranean sun, and being part of a global team making a real impact on the online world.

About the Role

Join a team that supports the global Facebook community, ensuring safe and positive user experiences. Youll bring empathy, problem-solving, and communication skills to help users navigate their challenges all while working in a dynamic, innovative, and supportive environment.

Your Day-to-Day

• Offer friendly and timely support to French-speaking Facebook users
• Investigate and resolve account and content issues
• Monitor abuse reports and uphold community standards
• Spot trends and elevate complex problems when needed
• Use your insights to improve the way we work

What You Bring

• Fluency in French and English
• Excellent communication and empathy skills
• A proactive and community-first mindset
• Attention to detail and analytical thinking
• Familiarity with Facebook (well train you too!)

What Youll Get

• Up to 200 monthly bonus
• Full training and continuous support
• Remote work flexibility live and work from anywhere in Greece!
• International team, growth opportunities, and a purpose-driven mission

Why This Role Rocks

This isnt just customer service its a chance to contribute to a safer, more respectful online space. And you get to do it while living in Greece. Remote job, island views, and meaningful impact? Oui, sil vous plaît!

Ready for the adventure?