French Customer Support — Remote + Greece Relocation

FH Collective Academy; Paris; À distance; EUR 22 000 - 32 000; Plein temps

Avantages offerts par ce poste

Relocation support

Remote work options

Global environment

Résumé du poste

FH Collective Academy in France is seeking a French-speaking Customer Service Representative with relocation support and remote work options. The role offers a chance to live and work remotely while supporting a diverse user base.

You will help users stay safe online, become fluent in our policies, review and moderate content, spot trends, and craft a friendly, helpful user experience across cultures.

Qualifications

• Excellent communication skills in French and English
• Problem-solving oriented with a customer-first mindset
• Experience in customer service is a plus but not mandatory

Responsabilités

• Help users stay safe online through empathy and smart solutions
• Become an expert on Facebook policies and products
• Review and moderate content to maintain community standards
• Spot trends and suggest improvements to user experience
• Communicate with kindness, professionalism, and cultural sensitivity

Connaissances

Strong communication

Problem-solving

Customer service experience

Description du poste

FH Collective Academy in France is seeking a French-speaking Customer Service Representative with relocation support and remote work options. The role offers a chance to live and work remotely while supporting a diverse user base.

You will help users stay safe online, become fluent in our policies, review and moderate content, spot trends, and craft a friendly, helpful user experience across cultures.