Customer Service Representative - French Market

Cross Border Talents; Paris; À distance; EUR 25 000 - 35 000; Plein temps

Résumé du poste

An innovative company is seeking French-speaking Customer Service Representatives to join their dynamic team. This remote role allows you to work from beautiful Greece while supporting the global Facebook community. You'll engage with users, providing empathetic assistance and problem-solving support to enhance their online experience. Enjoy the flexibility of remote work, a competitive bonus structure, and the opportunity to grow within an international team. If you're ready for a lifestyle change and want to make a meaningful impact, this is the perfect opportunity for you!

Prestations

Up to 200€ monthly bonus

Full training and continuous support

Remote work flexibility

International team

Growth opportunities

Purpose-driven mission

Qualifications

• Fluency in French and English is essential for the role.
• Strong communication and empathy skills are critical.
• Proactive mindset with attention to detail and analytical thinking.

Responsabilités

• Provide friendly and timely support to French-speaking users.
• Investigate and resolve account and content issues.
• Monitor abuse reports and uphold community standards.

Connaissances

Fluency in French

Fluency in English

Excellent communication skills

Empathy skills

Attention to detail

Analytical thinking

Typing

Data Entry

Basic Math

Computer Skills

Description du poste

Work from Paradise : French Customer Service Representative Remote from Greece!

Parlez-vous français? Ready to take your career to the next level while living your best summer in Greece?

We're looking for French-speaking Customer Service Representatives who want more than just a job — they want a lifestyle. Imagine working remotely, enjoying the Mediterranean sun, and being part of a global team making a real impact on the online world.

About the Role

Join a team that supports the global Facebook community, ensuring safe and positive user experiences. You'll bring empathy, problem-solving, and communication skills to help users navigate their challenges, all while working in a dynamic, innovative, and supportive environment.

Your Day-to-Day

• Offer friendly and timely support to French-speaking Facebook users
• Investigate and resolve account and content issues
• Monitor abuse reports and uphold community standards
• Spot trends and escalate complex problems when needed
• Use your insights to improve our work processes

What You Bring

• Fluency in French and English
• Excellent communication and empathy skills
• A proactive, community-first mindset
• Attention to detail and analytical thinking
• Familiarity with Facebook (training provided!)

What You'll Get

• Up to 200€ monthly bonus
• Full training and continuous support
• Remote work flexibility — live and work from anywhere in Greece!
• International team, growth opportunities, and a purpose-driven mission

Why This Role Rocks

This isn't just customer service; it's a chance to contribute to a safer, more respectful online space. And you get to do it while living in Greece. Remote job with island views and meaningful impact. Oui, s'il vous plaît!

Ready for the adventure?

Apply now and start your summer with purpose, palm trees, and professional growth.

Key Skills

Typing, Data Entry, Customer Service, Basic Math, Computer Skills, Windows, Banking, Upselling, Pricing, Sanitation, Cash Handling, Stocking