Customer Service Export Coordinator (H-F-X)

Mondelēz International; Clamart; Sur place; EUR 45 000 - 55 000; Plein temps

Résumé du poste

A global snacking company seeks a professional to manage import/export operations. This role includes ensuring timely delivery while complying with customs regulations. Responsibilities involve preparing documentation, collaborating with logistics partners, and supporting intercompany shipments. Strong experience in outbound logistics and knowledge of customs processes are essential for success.

Qualifications

• Experience in outbound logistics or transport area is essential.
• Practical knowledge of customs processes and documentation required.
• Strong written and oral communication skills needed.

Responsabilités

• Ensure timely support for export intercompany shipments.
• Responsible for preparing all types of export documents.
• Collaborate closely with external customs agencies.

Connaissances

Outbound logistics experience

Customs processes knowledge

Data interpretation ability

Communication skills

SAP experience

Microsoft Office skills

Ability to work under pressure

Description du poste

Overview

Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It Possible.

You will execute our import and export operations to ensure our goods arrive on time at the lowest landed cost while ensuring customs compliance with regulations. To excel in this role, you will work collaboratively with business partners to ensure effective management, timely solutions and execution. Externally, you will be responsible for the operational management of third-party logistics vendors, customs brokers, freight forwarders and other stakeholders needed to perform and deliver the requirements of this role. Additionally, you will be responsible for activities such as documentation preparation (invoice, packing list, bills of lading), customs management, track and trace, claims management, invoice billing management, compliance execution (HSE, quality, risk management), tenders support, and third-party performance management.

Responsibilities

• Provide a high level of service to the export intercompany shipments process conducted by direct reports and support to all functions involved in the process
• Be responsible for export of intercompany shipments including SAP billing documents creation
• Be responsible for other export documents preparation – all of types of certificates
• Cooperate with external parties—for example customs agencies
• Cooperate with the warehouse team and third-party logistics operators for shipment preparation

What you will bring

• Experience in outbound logistics or transport area
• Practical knowledge of customs processes and documentation
• Ability to interpret data
• Communication skills written and oral
• SAP experience - Microsoft Office (Excel skill: pivot tables, VLOOKUP, Sumif and etc. & PPT skill)
• Ability to work under pressure

More about this role

What you need to know about this position :

What extra ingredients you will bring :

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Relocation Support Available?

No Relocation support available

Business Unit Summary

We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!

Our people make all the difference in our success

Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Application Support

IF YOU REQUIRE SUPPORT TO COMPLETE YOUR APPLICATION OR DURING THE INTERVIEW PROCESS, PLEASE CONTACT THE RECRUITER