Customer Service Executive - English

JR France; Les Ulis; Sur place; EUR 70 000 - 120 000; Plein temps

Résumé du poste

Une entreprise mondialement reconnue recherche un Directeur Général pour ses opérations en France. Ce rôle implique la direction d'une équipe dynamique, l'optimisation des processus internes, et la gestion stratégique pour maintenir la compétitivité sur le marché français des services logistiques. Le candidat idéal aura une solide expérience en gestion, une connaissance approfondie du marché français dès sa stratégie, et des compétences éprouvées en communication et en négociation.

Prestations

Salaire compétitif

Bonus basé sur la performance

Opportunité de diriger les opérations françaises

Qualifications

• Compréhension solide du marché logistique français.
• Capacité à élaborer des stratégies adaptées aux dynamiques locales.
• Maîtrise du français et de l'anglais.

Responsabilités

• Diriger et gérer l'équipe des opérations françaises.
• Assurer la rentabilité et la gestion financière des succursales françaises.
• Identifier les opportunités de croissance dans le marché de la logistique.

Connaissances

Communication

Négociation

Gestion des parties prenantes

Leadership inclusif

Compréhension du marché logistique français

Description du poste

The Managing Director for France will be responsible for leading and driving the strategic direction of the company's operations within the French market.

• Lead, manage, and motivate the French operations team, fostering a high-performance culture and driving operational excellence.
• Ensure the profitability of the French branches, taking full responsibility for the P&L.
• Utilise market analysis, industry trends, and competitive intelligence to inform strategic decisions, ensuring the company maintains a competitive edge in the French freight forwarding market.
• Drive continuous improvement and innovation in service offerings to meet customer needs in air freight, sea freight, and LTL/FTL solutions.

Business Development:

• Identify and capitalise on growth opportunities in the French logistics and freight forwarding market.
• Build and maintain strong relationships with key customers, partners, and stakeholders to support business development and sales efforts.

Operational Management:

• Oversee day-to-day operations, ensuring efficient and effective service delivery.
• Optimise internal processes, enhance supply chain solutions, and ensure compliance with local and international regulations.
• Ensure the highest standards of customer service and operational excellence are maintained at all times.

Financial Management:

• Manage budgeting, forecasting, and financial performance, ensuring the French branches meet or exceed financial targets.
• Monitor key financial metrics and implement corrective actions when necessary to maintain profitability and business growth.

Strong understanding of the French logistics market, with the ability to develop strategies tailored to local dynamics.

Excellent communication, negotiation, and stakeholder management skills.

Fluent in French and English.

Collaborative and inclusive management style, capable of leading diverse teams.

Competitive salary and performance-based bonus.

Opportunity to lead the French operations of a globally recognised company.